DeAndre' Hilliard
Property Manager
Huntsville,AL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Property Manager
Guthries Self Storage
Madison, AL
07.2025 - Current
- Managed property operations, ensuring timely maintenance and tenant satisfaction.
- Oversaw lease agreements and renewals, enhancing occupancy rates.
- Implemented marketing strategies to attract new tenants and retain existing ones.
- Coordinated with vendors for repairs, maintenance, and improvement projects.
- Trained and mentored junior staff on property management best practices.
- Conducted regular inspections to ensure compliance with regulations and standards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
Shift Leader
Flynn Restaurant Group
Mobile, AL
07.2020 - 08.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Collected, arranged, and input information into database system.
- Conducted regular reviews of operations and identified areas for improvement.
Lifeguard
Point Mallard Water Park
Decatur, AL
06.2018 - 08.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Lifeguard
Killeen Parks And Recreation
Killeen, TX
06.2016 - 08.2016
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Skills
- Technical Proficiency
- Daily Workflows
- Strategic Planning
- Cash Handling
- Restaurant Operation
- Training Assistance
- Conflict Resolution
- Technical Support
- Role Modeling
- Communication
Timeline
Property Manager
Guthries Self Storage
07.2025 - Current
Shift Leader
Flynn Restaurant Group
07.2020 - 08.2025
Lifeguard
Point Mallard Water Park
06.2018 - 08.2018
Lifeguard
Killeen Parks And Recreation
06.2016 - 08.2016