DeAndre' Hilliard
Mobile,AL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Shift Leader
Flynn Restaurant Group
07.2020 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Collected, arranged, and input information into database system.
- Conducted regular reviews of operations and identified areas for improvement.
Lifeguard
Point Mallard Water Park
06.2018 - 08.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Lifeguard
Killeen Parks And Recreation
06.2016 - 08.2016
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Education
Bachelor of Science - Biology
University of South Alabama
Mobile, AL06.2025
Skills
- Technical Proficiency
- Daily Workflows
- Strategic Planning
- Cash Handling
- Restaurant Operation
- Training Assistance
- Conflict Resolution
- Technical Support
- Role Modeling
- Communication
Timeline
Shift Leader
Flynn Restaurant Group
07.2020 - Current
Lifeguard
Point Mallard Water Park
06.2018 - 08.2018
Lifeguard
Killeen Parks And Recreation
06.2016 - 08.2016
Bachelor of Science - Biology
University of South Alabama