De'Andre D. Smith
Warren,MI
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Food Service Team Lead
Trinity Health - St. Joseph Mercy Hospital
01.2012 - Current
- Implemented innovative menu items, driving increased sales and customer satisfaction.
- Led a team of food service professionals, ensuring the highest standards in cleanliness and safety.
- Supervised daily opening and closing tasks, ensuring proper setup and breakdown of the dining area and kitchen equipment.
- Developed employee training programs to enhance overall team performance.
- Handled customer complaints professionally and effectively, turning negative experiences into positive outcomes.
- Promoted a culture of teamwork, fostering strong communication among staff members for seamless operations.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Recruiter
Orlando Medical Supply (CVS Pharmacy)
07.2010 - 11.2011
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Input of patient/ customers prescription data to be filled by pharmacy. High level of speed and consistent data entry position.
Food Service Lead
Trinity Health - St. Joseph Mercy Hospital
03.2008 - 07.2010
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Supervised and trained 15 personnel in high-quality operations.
- Contributed positively towards company culture by fostering a supportive atmosphere where employees were encouraged to collaborate effectively as a team.
- Ensured all equipment was properly maintained and repaired as needed, reducing downtime for essential kitchen functions.
- Worked closely with the management to develop and implement staff training programs, leading to higher levels of employee satisfaction and improved service quality.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
No Degree - Business Management
Oakland Community College
Auburn Hills, MISkills
- Food safety
- Food preparation
- HACCP planning
- Sanitation standards
- Staff motivation
- Meeting deadlines
- Employee scheduling
- Talent acquisition
- Employee relations
- Time management
- Job applicant interviews
Timeline
Food Service Team Lead
Trinity Health - St. Joseph Mercy Hospital
01.2012 - Current
Recruiter
Orlando Medical Supply (CVS Pharmacy)
07.2010 - 11.2011
Food Service Lead
Trinity Health - St. Joseph Mercy Hospital
03.2008 - 07.2010
No Degree - Business Management
Oakland Community College
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