DeAndreya Olivares
Cheyenne
Summary
Organized healthcare professional specializing in appointment scheduling and patient record management. Enhances operational efficiency and improves patient experiences through strong organizational skills. Effectively multitasks in fast-paced environments while pursuing continuous learning and professional development.
Overview
5
5
years of professional experience
Work History
Secretary
Cheyenne Regional Medical Center - West Campus
Cheyenne
12.2025 - Current
- Assisted in maintaining patient records and ensuring confidentiality compliance.
- Managed appointment scheduling for medical staff and patients, ensuring optimal use of time and resources.
- Coordinated interdepartmental communication to streamline operations and improve workflow.
- Organized office supplies and maintained inventory for daily operations.
- Facilitated patient check-in processes, contributing to a smoother overall experience at the facility.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Provided administrative support to the Office Manager and other staff members.
- Proofread documents before submission; corrected any errors found in consents and history & physicals.
- Created and updated spreadsheets to track and report data in excel and word docx.
- Maintained confidentiality of sensitive patient information in all interactions.
Cashier
Outlaw Liquors
Cheyenne
04.2022 - 09.2025
- Welcomed customers upon arrival to foster positive shopping experience.
- Assisted customers with product recommendations and inquiries.
- Processed cash and card transactions with accuracy to ensure seamless checkout.
- Ensured compliance with tobacco and alcohol laws during sales.
- Restocked shelves to maintain optimal product availability.
- Observed customer behavior to identify and mitigate potential inventory loss.
- Tracked inventory levels to support stock management.
- Verified identification meticulously to ensure age-appropriate sales.
Shift Lead & Bartender
Pour Decisions Bar & Grill
Cheyenne
03.2021 - 09.2025
- Trained new employees on service standards and food safety protocols.
- Monitored cash handling procedures for accuracy and security.
- Managed inventory levels to ensure timely restocking of supplies, minimizing service disruption.
- Collaborated with management to streamline service processes, improving overall team workflow.
- Coached employees and assigned daily tasks, enhancing operational efficiency and service delivery.
- Resolved customer complaints, escalating significant issues to senior management.
- Ensured strict compliance with health, safety, and alcohol regulations at all times.
- Provided exceptional customer service, addressing concerns promptly and courteously.
Education
GED -
Laramie County Community College
Cheyenne, WY05-2021
Skills
- Appointment scheduling
- Patient record management
- Data entry
- Office inventory control
- Office correspondence
- Phone communication
- Customer relationship management
- Multitasking
- Attention to detail
- Document proofreading
Timeline
Secretary
Cheyenne Regional Medical Center - West Campus
12.2025 - Current
Cashier
Outlaw Liquors
04.2022 - 09.2025
Shift Lead & Bartender
Pour Decisions Bar & Grill
03.2021 - 09.2025
GED -
Laramie County Community College