Deanna Brown
Cincinnati,OH
Summary
Adept at driving projects to completion, I leveraged project management and critical thinking skills at Adecco to enhance team performance and optimize project outcomes. My background spans customer service to project coordination, showcasing my ability to manage multiple priorities and foster team collaboration. Achieved significant improvements in project efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Project Coordinator
Adecco
Cincinnati, OH
01.2024 - Current
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
- Managed communication channels between various teams involved in the execution of complex projects.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
Project Lead
Adecco
Cincinnati, OH
08.2021 - 12.2023
- Lead a team of prototypers along side a project coordinator to build prototypes of fem and baby care products by specific deadlines.
- Identified, tracked and resolved critical path issues.
- Coordinated resources to ensure successful completion of projects.
- Trained differently groups of team members consistently on different build projects and collaborate with them to develop better assembly practices for future projects.
- Provided guidance and direction to project teams.
Protoyper
Adecco
Cincinnati, OH
08.2020 - 08.2021
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Built prototypes of different baby care and fem care item with a team of builders by following specific building instructions along side researchers at proctor & gamble.
Customer Service Representative
Home Depot
Cincinnati, OH
11.2018 - 10.2019
- Helped customers with gardening queries in the garden department
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Worked the customer service desk assisting customers with finding specific items, ordering items online, or retrieving orders.
Marketing accountant
I.P.E consulting
Cincinnati, OH
08.2018 - 09.2018
- Make sure businesses were being price protected on their utility bills by offering them secure plans on their energy use
Buyer
Once Upon a Child
Cincinnati, OH
06.2017 - 07.2018
- Ring out customers at a register and purchase clothes from customers
Cashier,fuel clerk,floral clerk,bagger,stock clerk
Kroger Stores
Cincinnati, OH
08.2015 - 08.2017
- Would ring out customers at a register,run the floral department,work on stock,and work in the fuel center
Education
Zoology/marine biology
Cincinnati State
Cincinnati, OH05.2017
Cincinnati, OH - Dance
School For Creat & Perf Arts High School
Cincinnati, OH05.2016
Skills
- Sales
- Customer Service
- Team management
- Project management
- Excel
- Time tracking and management
- Task Delegation
- Strategic Planning
- Performance monitoring
- Problem-Solving
- Good Judgment
- Workload Management
- Project Coordination
- Critical Thinking
- Flexible and Adaptable
- Cultural Sensitivity
- Time Management
- Detail Oriented
- Attention to Detail
- Multiple Priorities Management
Groups
Sisters, 01/01/15, 05/01/16, A group that uplifts young girls and encourages them to live their goals and pursue their dreams
Timeline
Project Coordinator
Adecco
01.2024 - Current
Project Lead
Adecco
08.2021 - 12.2023
Protoyper
Adecco
08.2020 - 08.2021
Customer Service Representative
Home Depot
11.2018 - 10.2019
Marketing accountant
I.P.E consulting
08.2018 - 09.2018
Buyer
Once Upon a Child
06.2017 - 07.2018
Cashier,fuel clerk,floral clerk,bagger,stock clerk
Kroger Stores
08.2015 - 08.2017
Zoology/marine biology
Cincinnati State
Cincinnati, OH - Dance
School For Creat & Perf Arts High School