Summary
Overview
Work History
Education
Skills
Timeline
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Deanna Healy

Cleveland,OH

Summary

Authorized to work in the US for any employer

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Massage Heights
Westlake, OH
01.2023 - 12.2023
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained organized and clean front office area to create professional and welcoming environment for guests and co-workers.
  • Organized, maintained and updated information in computer databases.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Organized and detail-oriented with strong work ethic.

Animal Care Specialist

North Royalton Animal Hospital/Paws At Play
North Royalton, OH
05.2022 - 03.2023
  • Followed pet care instructions for dietary needs and medication regimens.
  • Developed and maintained detailed records of medical histories, dietary needs, and behavioral observations for accurate tracking of animal care.
  • Developed strong bonds with individual animals through consistent interaction and trust-building.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Receptionist

European Wax Center
Westlake, OH
12.2020 - 07.2021
  • Responded to inquiries from clients seeking information.
  • Organized, maintained and updated information in computer databases.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Shelf Stocking.
  • Selling packages.

Manager

Palm Beach Tan
Avon, OH
09.2018 - 09.2020
  • Developed strong relationships with clientele through consistent follow-up and genuine care for their tanning experience.
  • Built trust with clients through attentive listening skills, demonstrating understanding of their unique tanning goals.
  • Conducted thorough skin assessments to determine clients'' optimal tanning levels and sessions duration.
  • Maintained clean, organized, and comfortable salon atmosphere for maximum client satisfaction and loyalty.
  • Boosted sales by effectively promoting and upselling tanning products and packages.
  • Participated in team meetings and staff training sessions.

Education

Associate of Applied Science - Veterinary Technology

Penn Foster
Remote
06.2026

High School Diploma -

Westlake High School
Westlake, Ohio
06.2017

Skills

  • Supervising Experience
  • Retail sales
  • Communication skills
  • Customer service
  • Organizational skills
  • Phone etiquette
  • Issue handling
  • Attention to Detail
  • Punctual and Reliable

Timeline

Front Desk Receptionist

Massage Heights
01.2023 - 12.2023

Animal Care Specialist

North Royalton Animal Hospital/Paws At Play
05.2022 - 03.2023

Receptionist

European Wax Center
12.2020 - 07.2021

Manager

Palm Beach Tan
09.2018 - 09.2020

Associate of Applied Science - Veterinary Technology

Penn Foster

High School Diploma -

Westlake High School
Deanna Healy