Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Deanna Knapp

Deanna Knapp

Summary

Driven professional with a proven track record in customer service and problem-solving, honed across roles from Sales Associate at Yellow Brick Road Antiques to Owner & Operator of Phoenix Furniture Restoration. Excelled in enhancing operational efficiency and customer satisfaction, showcasing exceptional teamwork and inventory control skills. Demonstrated ability to exceed goals with a meticulous and dynamic approach. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
years of professional experience

Work History

Yellow Brick Road Antiques

Sales Associate
05.2024 - Current

Job overview

Part time sales of old an new furniture, decor items, an much more

Clean Homes & Business

Small Side Job
10.2022 - Current

Job overview

Base on referral base word to mouth home or business clean ups an outs. I come in an do a top to bottom clean, organizing, scrubb, steam, removal, an much more. I don't leave until 100% is done.

Phoenix Furniture Restoration

Owner & Operator
02.2019 - Current

Job overview

I run a small business restoring old furniture an making new furniture. By using old unwanted material still good enough to be restored & brought back to today's modern style. I also fix & repair already made furniture as well ....

Pelco Inc.

Forklift Operator & Shipping Manger
01.2022 - 09.2022

Job overview

  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.

Education

Rose State College
Oklahoma City, OK

No Degree from Business
07.2010

University Overview

Moore Norman Technology Center - Norman
Norman, OK

CNA HHA AUA from Nursing
12.2008

University Overview

OCCC
Oklahoma City, OK

GED
01.2008

University Overview

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Outgoing Personality
  • Cash Handling
  • Money Handling
  • Flexible Schedule
  • Cash Register Operation
  • Stocking and Receiving
  • Store Opening and Closing
  • Sales expertise
  • POS System Operation
  • Merchandising knowledge
  • Upselling
  • Cleaning techniques
  • Payment Processing
  • Inventory Tracking
  • Order Processing
  • Inventory Control
  • Display Setup
  • Money Transfer Systems
  • Honest and Dependable

Timeline

Sales Associate
Yellow Brick Road Antiques
05.2024 - Current
Small Side Job
Clean Homes & Business
10.2022 - Current
Forklift Operator & Shipping Manger
Pelco Inc.
01.2022 - 09.2022
Owner & Operator
Phoenix Furniture Restoration
02.2019 - Current
Rose State College
No Degree from Business
Moore Norman Technology Center - Norman
CNA HHA AUA from Nursing
OCCC
GED
Deanna Knapp