Deanna Lyons
Bethlehem,PA
Summary
Experienced Restaurant General Manager with a strong background in operations management, inventory control, and labor scheduling. Known for leading teams, controlling costs, and maintaining quality, safety, and service standards.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Restaurant General Manager
Summerwood
Whitehall, PA
01.2023 - Current
- Coordinated hiring, onboarding, and performance coaching to build a high-performing restaurant team.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Reviewed labor, sales, and expense reports for Summerwood restaurant management.
- Maintained accurate inventories of food, supplies and equipment.
- Hired and trained team members on guest service safety guidelines and service procedures.
- Resolved guest concerns and supported smooth service during busy meal periods.
- Monitored food quality and sanitation compliance to ensure guest satisfaction and safety across Summerwood restaurant areas.
- Ensured compliance with health, safety and sanitation standards.
- Established portion control and quality standards to effectively manage food, beverage, and labor costs.
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
Restaurant General Manager
GPS Hospitalities
Allentown, Pennsylvania
04.2012 - 11.2022
- Implemented operational strategies, enhancing productivity and streamlining service delivery
- Oversaw daily operations, ensuring efficient service and adherence to quality standards
- Developed training programs, enhancing staff skills and improving service quality
- Mentored team members to foster professional growth and enhance performance
- Performed administrative tasks such as payroll processing and accounts receivable management.
- Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management staff.
Education
High School Diploma -
Liberty High School/ BAVTS
Bethlehem, PA06-2002
Skills
- Operations management
- Inventory management
- Labor scheduling
- Shift management
- Sanitation compliance
- POS systems
- Vendor management
- Budget planning
- Labor and food cost control
- Recruitment management
- Hiring decisions
- Performance appraisal
- Restaurant safety
- Problem solving
- Adaptable
- Inventory oversight
Certification
- ServSafe Certified 2000- Present
- ServSafe Certified Proctor 2026
Timeline
Restaurant General Manager
Summerwood
01.2023 - Current
Restaurant General Manager
GPS Hospitalities
04.2012 - 11.2022
High School Diploma -
Liberty High School/ BAVTS