Deanna Meeks
Gruetli Laager ,TN
Summary
My name is deanna meeks. I live in Grundy county Tennessee . I love spending time with my family. I love being about to work and met new people
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
Dunlap, TN
10.2021 - Current
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Performed regular audits to maintain compliance with state regulations and company policies.
- Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
- Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
- Supported pharmacists in compounding custom medications according to individual patient needs.
- Coordinated communication between healthcare professionals to ensure seamless patient care transitions between providers or facilities.
- Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
- Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
- Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
- Fostered strong relationships with local healthcare providers, promoting collaboration for optimal patient outcomes.
- Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
- Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated directly with doctors offices via telephone, fax and email.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Collected co-payments or full payments from customers.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Counted, measured and compounded medications following standard procedures.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Coordinated verification and filling of more than Number daily prescriptions in high-volume Type pharmacy environment.
- Entered and processed patients' prescriptions into internal system.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Education
Highschool Diploma -
Grundy County High School
Coalmont, TN05.2016
Skills
- Updating Medication Histories
- Drug Inventory Control
- Problem-Solving Skills
- Aseptic Techniques
- Drug Storage Procedures
- HIPAA
- Patient Confidentiality
- Drug Utilization Review
- Medication Dispensing
- HIPAA Regulations
- Prescription Verification
- Insurance Billing
- Filling Prescriptions
- Insurance Verification
- Organizational Skills
- Problem Solving
- Customer Service
- Supply Restocking
- Prescription Filling
- Order Verification
- Stocking Shelves
- Answering Customer Questions
- Processing Payments
- Receiving Incoming Supplies
- Patient Profile Setup
Certification
CPhT
Timeline
Certified Pharmacy Technician
Walmart
10.2021 - Current
Highschool Diploma -
Grundy County High School