
Dynamic Front Desk Receptionist at Focus Eyecare of Fort Wayne, adept at enhancing patient experiences through exceptional customer service and meticulous attention to detail. Successfully managed appointment scheduling and insurance claims, ensuring efficient operations and patient satisfaction. Proficient in cash handling and data entry, contributing to a well-organized front office environment.
Managed phone communications with professionalism.
Make appointments
Conducted pretests and medical tests for patients.
Managed patient intake efficiently.
Acquired and verified insurance details for patients.
Coordinated submission of medical and vision insurance claims.
Check out patients
Processed payments promptly.
Handled inventory management and organized contact order logistics.