Deanna Peebles
Valier,United States
Summary
Proven to excel in high-pressure environments, I bring a history of exceptional customer service and hospitality expertise from my tenure at Walkers Bluff Casino Resort. My ability to enhance guest relations through expert menu knowledge and efficient POS operation has consistently improved dining experiences. Skilled in both team collaboration and guest engagement, I elevate service standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Walkers Bluff Casino Resort
Carterville, IL
07.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Sunny Street Cafe
Arnold, MO
08.2020 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Certification For Office Assistant - Nursing
John A Logan College
Carterville, ILSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Service prioritization
- Team collaboration
- Sales expertise
- Sales techniques
- Order accuracy
- Supply restocking
- Quality control
- Food safety practices
- Performance improvement
- Table bussing
- Suggestive selling
Certification
Servsafe
Bassett
Timeline
Server
Walkers Bluff Casino Resort
07.2023 - Current
Server
Sunny Street Cafe
08.2020 - 06.2023
Certification For Office Assistant - Nursing
John A Logan College