Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Deanna Selim

Atlantic City,NJ

Summary

Skilled Barista Shift Supervisor with a proven track record at Starbucks, enhancing customer loyalty through exceptional service and personalized attention. Excelled in barista training and cash handling accuracy, fostering a positive work environment and implementing creative solutions to boost customer retention. Demonstrates expertise in cleanliness maintenance and customer service, significantly improving operational efficiency. Outgoing Barista Shift Supervisor offering 5 years of experience overseeing daily operations of high traffic locations. Hardworking and organized individual well-versed in maintaining records, training employees and ordering and receiving inventory. Motivated worker with in-depth knowledge of POS systems.

Overview

3
3
years of professional experience

Work History

Barista Shift Supervisor

Starbucks
10.2023 - 08.2024
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
  • Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.
  • Implemented creative solutions for resolving customer complaints, resulting in higher customer retention rates.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Barista Shift Supervisor

Dunkin Donuts & Baskin Robbins
02.2021 - 09.2023
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Education

High School Diploma -

Ras El Ten
Alexandria,egypt
09.2019

Skills

  • Cleanliness Maintenance
  • Barista Training
  • Cash Handling Accuracy
  • Drink preparation speed
  • Customer Service

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

Barista Shift Supervisor

Starbucks
10.2023 - 08.2024

Barista Shift Supervisor

Dunkin Donuts & Baskin Robbins
02.2021 - 09.2023

High School Diploma -

Ras El Ten
Deanna Selim