
Dynamic professional with a proven track record at Allegiant Airlines, showcasing strong work ethic, exceptional customer service and always a very positive attitude. Expert in handling emergencies with calm and efficiency, significantly enhancing passenger satisfaction. Skilled in first aid, adept at fostering team unity, and ensuring operational excellence. Highly effective in diffusing volatile passenger situations. Known for best-in-class customer service and top-notch friendliness.
Demonstrated leadership as an Early Learning Childcare Center Director, effectively managing resources and reducing staff turnover.
Oversaw the daily operations of 2 Xfinity stores on a 3 person management team.
Supervised and trained Xfinity Store Sales Professionals.
Assisted customers with all of their business needs, ie billing, service and need for additional products.
Oversaw the inventory of products in store.
Participated on many leadership teams and conducted trainings on deescalation, teamwork, and sales strategies.