Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Deanna Tucker

Roswell,GA

Summary

Proven expertise in handling and sorting mail with a track record of enhancing operational efficiency at Target. Demonstrates exceptional problem-solving abilities and a commitment to workplace safety. Excelled in reducing order processing times and fostering team collaboration, showcasing both hard and soft skills. Formerly employed by ADP, known for precision and customer service excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Mail Processing Clerk

Adp- Automated Data Processing
11.2024 - Current
  • Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
  • Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
  • Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
  • Demonstrated adaptability by quickly learning new technologies and processes introduced into daily operations for increased effectiveness.
  • Provided excellent customer service while assisting walk-in clients with mailing needs and addressing their concerns professionally.

Warehouse Worker

Target
12.2020 - 09.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Assembled pallets and crates for secure transportation of materials.

Education

Cybersecurity -

Atlanta Technical College
Atlanta, GA

High School Diploma -

South Atlanta High School
05.2020

Skills

  • Problem-solving skills
  • Accuracy and precision
  • Work independently
  • Workplace safety
  • Deadline oriented
  • Mail sorting
  • Customer service
  • Labeling and packaging
  • Handling and sorting mail
  • Mailroom equipment operation

Accomplishments

  • Improved customer-facing post office activities Number%.
  • Delivered mail to Number customers daily.
  • Collaborated with team of Number in the development of Project name.
  • Supervised team of Number staff members.
  • Achieved Result through effectively helping with Task.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Issue which led to Results.

Certification

  • Customer Service Certification - International Customer Service Association (ICSA).

Timeline

Mail Processing Clerk

Adp- Automated Data Processing
11.2024 - Current

Warehouse Worker

Target
12.2020 - 09.2024
  • Customer Service Certification - International Customer Service Association (ICSA).

Cybersecurity -

Atlanta Technical College

High School Diploma -

South Atlanta High School
Deanna Tucker