DeAnna White
Frisco,TX
Summary
Experienced Regional Operations Manager with proven expertise in ensuring seamless execution across multiple locations. Skilled in strategic planning, operational oversight, and process optimization to drive efficiencies and achieve organizational goals. Adept at team leadership and fostering a collaborative environment to deliver measurable improvements and positive organizational impact.
Overview
16
16
years of professional experience
Work History
Regional Director of Operations
Reliant At Home
11.2024 - Current
- Streamlined POS, client intake, scheduling, payroll, and billing processes to improve efficiency, revenue, and user experience.
- Analyzed KPI data to monitor performance, identify inefficiencies, and drive operational improvements.
- Supervised a team of over 150 employees across large regions of Independent Senior Communities.
- Trained and developed management teams through onboarding, performance evaluations, and coaching.
- Fostered collaboration with clinical and administrative departments to ensure seamless care coordination and compliance.
- Managed and developed sales teams, onboarding, training, scheduling, and employee retention initiatives.
- Implemented recognition programs and managed budgets for the Home Health division.
- Maintained accurate care records, updated care plans, and addressed client and family concerns to ensure satisfaction and quality care.
- Streamlined operational workflows, enhancing efficiency across multiple service lines.
- Cultivated relationships with stakeholders to enhance collaboration and service offerings in the region.
- Oversaw recruitment efforts, attracting top talent to strengthen operational capabilities across locations.
Multi Site Director of Operations for Home Health
HomeInstead Senior Care
02.2022 - 11.2024
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Developed and implemented strategic initiatives to enhance site efficiency and productivity.
- Led staff meetings, promoting open communication and alignment on goals.
- Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
- Provided leadership and guidance to staff through ongoing training initiatives, boosting employee retention rates.
- Managed multi-site operations, ensuring alignment with organizational goals and objectives.
- Implement quality assurance programs, resulting in improved operational efficiency.
- Established strong relationships with accounts, clients, fostering long-term partnerships and repeat business.
Director of Operations
Prosper Private School
05.2018 - 02.2022
- Managed and led a team of over 50 employees and supervised a school community of more than 250 students, ensuring efficient operations, staff development, and a positive learning environment.
- Oversee - plan and development all community, on site and off site events.
- Developed and implemented staff training programs to improve service quality.
- Streamlined operational processes to enhance efficiency and reduce costs.
- Budget development, maintaining budget and ensuring budget cost are being met.
- Championed quality assurance efforts by establishing rigorous standards and monitoring adherence to maintain high levels of service delivery.
- Ensure all national, state and local policies and procedures are being enforced and in compliance to ensure safety of children and staff.
- Ability to assess situations with clients and staff and adapt to necessary management styles.
- Oversee and implement inside and outside sales and marketing attaining revenue.
Director of Operations
North Dallas Church
03.2013 - 05.2016
- Collaborated with leadership to set strategic goals aligned with organizational vision.
- Successfully planted and grew NDC church from inception to 100 active members within 12 months, demonstrating strong leadership, outreach, and community engagement skills.
- Provided compassionate care and maintained clear communication channels with families and students, fostering a supportive and inclusive faith community.
- Developed, trained, and implemented schedules for multiple ministry teams, ensuring efficient operations and active volunteer engagement.
- Led and executed children and youth services and events, including community outreach programs, significantly enhancing church visibility and community impact.
- Led regular training sessions and team huddles, fostering continuous improvement and spiritual growth among staff and volunteers.
- Cultivated a nurturing environment for children and youth to explore and deepen their faith.
Director of Sales
My Resort Spa and Tanning
01.2010 - 03.2013
- Trained and developed high-performing teams, fostering a culture of excellence in customer service and sales.
- Operated day-to-day operations, ensuring smooth functioning and maintaining high standards of service quality.
- Developed and implemented sales strategies to enhance market penetration and revenue growth.
- Led cross-functional teams to streamline operations, improving service delivery and customer satisfaction.
- Cultivated strong community relationships, significantly increasing spa visibility and client base.
- Managed marketing budget effectively, optimizing resource allocation.
- Developed initiatives, identifying new opportunities for growth and expansion.
Education
Associates Degree - Seminary
Rhema Bible College
Tulsa, OKSkills
- Operational efficiency
- Cross-functional coordination
- Operations oversight
- Business management
- Staff training/development
- Conflict resolution
- Recruitment and hiring
- Management team building
- Training management
- Payroll administration and timekeeping
- Workforce planning
- Strategic planning and execution
Timeline
Regional Director of Operations
Reliant At Home
11.2024 - Current
Multi Site Director of Operations for Home Health
HomeInstead Senior Care
02.2022 - 11.2024
Director of Operations
Prosper Private School
05.2018 - 02.2022
Director of Operations
North Dallas Church
03.2013 - 05.2016
Director of Sales
My Resort Spa and Tanning
01.2010 - 03.2013
Associates Degree - Seminary
Rhema Bible College