DEANNE SCILIGO
Chico,CA
Summary
Enthusiastic Referral Coordinator motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Patient Referral Coordinator
Northstate Cardiology
09.2004 - Current
- Worked with patients to schedule tests and procedures.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments and filed medical records.
- Provided excellent customer service to patients and medical staff.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Education
High School Diploma -
Carson High School
Carson City, NV06.1979
Skills
- Patient Rapport
- Time Management
- Referral Tracking
- Specialist Referrals
- Punctual and Hardworking
- Organizational Skills
- Medical Filing
- Referral Network
- Customer Service
- Medical Terminology
- Critical Thinking Skills
- Attention to Detail
- Insurance Eligibility Verifications
- Multi-Line Telephone Systems
Timeline
Patient Referral Coordinator
Northstate Cardiology
09.2004 - Current
High School Diploma -
Carson High School
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