Deantte Holmes
Fontana,CA
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level cashier or customer service position to help launch career while achieving company goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Clerk
Los Angeles Training Institute
Carson , CA
12.2022 - Current
- Answered telephones, directed calls, and took messages.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Scanned documents into digital formats ensuring accuracy of content.
- Utilized computer software programs to create reports, labels, forms.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Contacted customers regarding account updates and potential problems.
- Answered phones in a courteous manner while providing excellent customer service.
Cashier, Party Host
Chuck E. Cheese
Carson , CA
06.2016 - 06.2019
- Verified customer age requirement for alcohol or tobacco purchases.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Followed company security procedures for handling large sums of money.
- Stocked shelves with merchandise when needed.
- Worked closely with front-end staff to assist customers.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers promptly and responded to questions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer questions and provided store information.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
Phineas Banning Senior High School
Wilmington, CA06-2006
Skills
- File Maintenance
- Cash Management
- Telephone Etiquette
- Cash Handling
- Scanning and Copying
- Verbal and Writing Communication
- Handling Payments
- Administrative Support
References
References available upon request.
Timeline
Clerk
Los Angeles Training Institute
12.2022 - Current
Cashier, Party Host
Chuck E. Cheese
06.2016 - 06.2019
High School Diploma -
Phineas Banning Senior High School
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