De'ariana Estrich
Clemson,SC
Summary
Dynamic hospitality professional with extensive experience in the restaurant industry and a strong understanding of customer needs and service excellence. Proven track record of enhancing team performance through effective customer engagement and a commitment to improving service quality. Recognized for strong collaboration skills and a results-oriented approach, consistently achieving positive outcomes in fast-paced environments. Reliable and adaptable, equipped with exceptional communication and problem-solving abilities to efficiently address and resolve customer issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Dunkin' Donuts Franchising
Pendleton, SC
04.2026 - Current
Prep work, mixing drinks, everyday cleaning and customer service.
Home Health Caregiver
Right At Home Health Care
Easley, SC
12.2024 - 05.2025
I Assisted the elderly in everyday tasks such as Cooking, cleaning around the house and basic everyday hygiene. Caring for them and giving them a genuine connection as well as aiding them.
Food Runner and ToGo
Carrabba' Italia Grill
Greenville, SC
05.2024 - 12.2024
I was head of ToGo service here. I prepped, bagged and managed Togo orders. I also ran food when needed and bust tables occasionally.
Cashier
Publix Grocery Store
Anderson, SC
05.2022 - 10.2024
- I've been working there for almost one year. Publix is my first job. I bag and help assist customers around the store.
Education
Master of Arts - Culinary
Greenville Technical College
Greenville, SCMaster of Arts - Culinary Arts
Penn Foster
Anderson, SC07.2023
Skills
- Cultivated strong communication channels among team members and clients
- Directed leadership initiatives to enhance team performance
- Managed time effectively to ensure project completion
- Utilized communication skills to build rapport with customers
- Enhanced customer service strategies for improved satisfaction
- Streamlined organizational processes for increased efficiency
- Elevated hospitality standards to enhance guest experiences
- Demonstrated culinary expertise in diverse cooking styles
- Administered cash handling procedures with precision
- Exhibited professional phone etiquette while managing inquiries
- Presented product demonstrations to showcase offerings
- Implemented food handling best practices to ensure safety
- Problem identification
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Conflict resolution
- Microsoft outlook
Certification
- ServSafe
- Present
Accomplishments
Food Manager ServSafe Certified.
Timeline
Barista
Dunkin' Donuts Franchising
04.2026 - Current
Home Health Caregiver
Right At Home Health Care
12.2024 - 05.2025
Food Runner and ToGo
Carrabba' Italia Grill
05.2024 - 12.2024
Cashier
Publix Grocery Store
05.2022 - 10.2024
Master of Arts - Culinary
Greenville Technical College
Master of Arts - Culinary Arts
Penn Foster