Dynamic professional with proven expertise in customer service and attention to detail, honed as a Front Desk Receptionist at Aspen Dental. Excelled in managing operations and enhancing customer satisfaction at Shoe Dept and Braums Ice Cream And Dairy. Skilled in problem-solving and time management, significantly improving operational efficiency and client relations.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Monitored employee performance and developed improvement plans
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of
consumer preferences
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
Submitted reports to senior management to aid in business decision-making and planning.