Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Deb Jahner

Mandan

Summary

Dynamic Sales Associate with proven expertise at Walmart, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and relationship-building. A reliable team player, adept at training new staff and creating engaging merchandise displays that drive sales and foster loyalty.

I was previously in lower management before stepping down to sales associate.

Overview

11
11
years of professional experience

Work History

Sales Associate

Walmart
11.2014 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Bowbells Public School
Bowbells, ND

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Cash handling
  • Conflict resolution
  • Verbal and written communication
  • Task prioritization
  • Positive and professional
  • Energetic self-starter

Accomplishments

I received several awards from the company.

#Step It Up Champion

#Associate of the Month, twice received

#Osca Champion of the Month



Timeline

Sales Associate

Walmart
11.2014 - Current

Bowbells Public School