Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Very detailed-oriented team player. Strong customer service skills that build relationships.
Overview
8
8
years of professional experience
Work History
Assistant Store Leader
Kirkland's Home
09.2023 - Current
Actively contributed towards fostering culture of continuous improvement, supporting achievement of store-wide objectives.
Built relationships with team members to encourage willingness to address concerns and issues.
Streamlined store operations by effectively scheduling staff and managing resources to meet demand.
Enhanced visual merchandising efforts, resulting in increased foot traffic and higher conversion rates.
Mentored employees to help improve skills and enable team members to become peak performers on job.
Served as floating manager-on-duty, MOD, to cover shift shortage.
Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
Artist & Office Assistant
Wine And Canvas, Grand Rapids
02.2016 - 05.2019
Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
Contributed to creative process through original ideas and inspiration.
Ordered and maintained adequate supply of materials, supplies, and equipment.
Facilitated workshops for aspiring artists, fostering supportive learning environment and strengthening technical skills.
Conducted live painting demonstrations during events or workshops to showcase artistic process while educating viewers about techniques used throughout each creation stage.
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Enhanced office efficiency by managing schedules, organizing files, and maintaining clean workspace.
Organized events and meetings to maximize capacity and keep event venues running smoothly.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
High School Diploma -
Grant High School
Grant, MI
05.1987
Associate of Arts -
Grand Rapids Community College
Grand Rapids, MI
Associate of Arts -
Fayetteville Technical Community College
Fayetteville, NC
Skills
Customer Relationships
Team Management
Merchandise Display
Customer Service
Friendly and Positive
Store Opening and Closing
Friendly and Helpful
Reliable and Responsible
Attention to Detail
Customer Assistance
Creative Thinking
Timeline
Assistant Store Leader
Kirkland's Home
09.2023 - Current
Artist & Office Assistant
Wine And Canvas, Grand Rapids
02.2016 - 05.2019
High School Diploma -
Grant High School
Associate of Arts -
Grand Rapids Community College
Associate of Arts -
Fayetteville Technical Community College
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