Debbie Beard
Gulf Shores,AL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
8
8
years of professional experience
Work History
Sales Representative
EcoSouth Services
11.2022 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Sales Representative
WL Petrey Wholesale
01.2020 - 10.2022
- Effectively maintained accounts through the use of exceptional communication and dedication to all clients
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions
Chief Operating Officer
Haddco, LLC
09.2019 - 12.2020
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
Account Manager
Republic Services
03.2015 - 12.2019
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Education
High School Diploma -
Jefferson Davis High School
Montgomery, AL05.1990
Skills
- Consultative Sales Approach
- Conflict Resolution
- Hospitality and Accommodation
- Relationship Cultivation
- Strategic Negotiations
- Knowledge of Closing Techniques
Awards
- 2016 & 2017 Republic Services Silver Tier Award
- 2018 & 2019 Republic Services Gold Tier Award
Timeline
Sales Representative
EcoSouth Services
11.2022 - Current
Sales Representative
WL Petrey Wholesale
01.2020 - 10.2022
Chief Operating Officer
Haddco, LLC
09.2019 - 12.2020
Account Manager
Republic Services
03.2015 - 12.2019
High School Diploma -
Jefferson Davis High School
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