Senior Executive Assistant with over 40 years of experience supporting business leaders. Proven track record in managing schedules, organizing meetings, and coordinating travel to ensure operational efficiency. Recognized for exceptional organizational, time management, and communication skills, along with a strong ability to thrive in dynamic environments. Committed to fostering positive relationships and maintaining a results-oriented approach in all tasks.
Overview
36
36
years of professional experience
Work History
Senior Administrative Assistant
Butte County Office of Education
05.2021 - Current
Provide thorough and responsible administrative and clerical support to designated managers. This includes managing confidential and time-sensitive documents for the Deputy Superintendent, the SLSS Administrative Coordinator, and the CalKidz Food and Nutrition Coordinator.
Collect and arrange receipts and supporting documentation for the Deputy Superintendent's monthly credit card reconciliation.
Organize, invite, and set up Mobile Teaching Kitchen events at local Butte County Schools. Coordinate various meeting logistics, including making room and food arrangements, contacting and managing contracts with presenters, designing flyers, and tracking financial procedures to ensure timely payments to presenters and facilities.
Manage appointments and maintain calendars for the CalKidz Food and Nutrition Coordinator. Draft various materials, such as interoffice communications, organization charts, purchase requisitions, work orders, forms, letters, memorandums, bulletins, charts, flyers, and brochures, following general directions or oral instructions; review and proofread numerous documents.
Research and identify applicable grants for the program.
Order, receive, and distribute all supplies for all SLSS Programs, while ensuring necessary inventory levels. Gather information on pricing for materials, equipment, and supplies.
Take minutes at Zoom virtual meetings as needed and distribute them to all participants. Create and maintain files and records, including databases, forms, reports, mailing lists, and correspondence.
Compile, organize, and prepare information for reports. Prepare, code, distribute, and file purchase orders and invoices.
Monitor, verify, and track accounts and budget for the CalKidz/SnapEd partnership as required.
Support and offer clerical help to partner programs within our organization. This includes updating databases for the BCOE Back 2 Work Program and the California Mini-Corps Program. I am also providing project support for the Assistant Director of our Migrant Education program.
Administrative Assistant
Butte County Public Health
07.2015 - 04.2021
Provide all administrative support to the Director of Information Technology. This includes being the primary point of contact for the IT staff. Support the IT Manager with creating, approving, and tracking Purchase Requisitions. Set up weekly meetings, including staff and one-on-one meetings, and take minutes during the weekly staff meeting.
Collect and organize receipts and support documentation for the Director and IT Manager's monthly credit card reconciliation.
Created new inventory system for all loaner equipment (check-in/checkout of loaner pool) and set up an inventory system for all IT equipment and all equipment deployed to Public Health employees.
Create, code, and deliver badges for new employees (and employees who transfer positions) using information from the Active Employee directory. These badges include coding for our new 'key card' access system.
Assist the Help Desk Administrator by assigning help desk tickets to IT staff. I also process my own set of Tier 1 tickets. Handle computer/user account maintenance within the Public Health Department, including cleaning up stale users and computer accounts as provided by County IS.
Communications Counselor for the Public Health Department, assisting employees with new cell phones, landline requests, phone issues, voicemail resets, etc. I have been an integral part of switching over to the County VOIP/Skype system in Public Health and am the point of contact for all VOIP/Skype-related questions.
In addition to the IT Team's administrative support duties, I have taken on additional responsibility in the Public Health Department. I cover front desk reception duties by greeting and welcoming guests, answering questions, directing general Public Health phone calls to correct member of management, when regular receptionist is on vacation, sick, etc.
I inventoried and organized all keys for the Public Health organization, including creating a department policy, key requests, and key sign-out forms.
HIPAA Policy Administrator for the Public Health Department.
I was a member of the Command Center during the county fire emergencies. I served as Deputy Logs Chief for Animal Control during the Camp Fire and Logs Chief for Animal during the North Complex Fire.
Senior Customer Service Rep
Dex Products Inc.
12.2012 - 07.2015
Interact with customers to provide and process information in response to orders, inquiries, concerns, and requests about our products. Access the customer portal to review, confirm, and print customer purchase orders.
Process orders, forms, credit applications, and requests. Process credit card payments and invoice customers through a variety of vendor-based portals.
Manage customers' accounts. Prepare order paperwork, case labels, shipping documents, and shipping labels for customer orders. Respond promptly to customer inquiries.
Handle and resolve customer complaints. Process and send customer warranty replacements.
Communicate and coordinate with all company departments. Provide excellent office support to a 16-person office, with employees both on-site and off-site.
Senior Customer Service Rep
Micrel Semiconductor, Inc.
01.2001 - 06.2011
I collaborated closely with my Outside Sales Managers, Production Control, Marketing, and Finance to support our Distribution and OEM sales efforts. Served as the initial point of contact for all Distributor and Sales Rep requests for samples, price quotes, debits, and QA information.
Entered and processed orders, ensuring the part number, quantity, price, shipping, and credit terms were accurate. Focused on expediting and enhancing turns business each quarter through direct contact with Distributor Product Sales Managers and Rep Inside Sales personnel.
Participated in local Distributor and Rep training as needed, in addition to supporting and taking part in promotional programs for local Distributors and Reps.
Maintained the auto-debit program for my Distributors and reported on our Ship and Debit programs, as requested. I reached out to my Corporate Product Managers directly to obtain updated information on Point-of-Sale Orders, Bookings, and Inventory Levels to enhance our monthly turns business.
Followed up with Sales Reps on all price quotations to ensure bookings. Maintained Design Opportunity information in the Sales Software database. Provided monthly input on demand forecasts, quoted activity, and presented weekly sales numbers to Sales Managers.
Human Resources Administrator
WaferScale Integration, Inc.
01.1995 - 10.2000
Provided full-time administrative support to the Vice President of Human Resources, the Vice President of Worldwide Sales, and other members of the Executive Management team as needed.
Managed all new hire orientations and exit interviews, processed insurance benefits, stock purchases, salary/focal reviews, the 401k program, and COBRA, and maintained general personnel records and files for the entire organization.
Assisted management with writing and implementing Human Resources and Company policies and procedures.
Coordinated all recruiting activities, including communicating with recruiters, arranging candidate interviews, managing employee relocation arrangements, and creating and staffing a company booth at job fairs.
Planned and coordinated all Company social events, regional and national sales meetings, and all Company offsite meetings.
Established safety protocols for employees to follow and ensured safety regulations were complete and up to date. Processed employee Workers' Compensation paperwork.
Planned and assisted in training seminars to keep employees informed about safety requirements in the workplace.
Executive Secretary
WaferScale Integration, Inc.
10.1989 - 01.1995
Provided administrative support to the Vice President of Worldwide Sales, the Director of North American Sales, the Director of Distributor Operations, and the Director of Asia/Pacific Sales, as well as the Inside Sales Group and Outside Sales Offices.
Made all travel arrangements and scheduled department meetings, representative reviews, and off-site management meetings.
Implemented and monitored the fiscal department budgets. Processed sales commissions and expense reports.