Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debbie Hicks

Summary

Dedicated Community Manager with 30+ years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor.

Overview

11
11
years of professional experience

Work History

Community Manager

Encore at Westgate Townhomes
03.2023 - Current
  • Lease Up Community
  • Managed 240 units.
  • Worked closely with Construction to include punch and acceptance walks.
  • Responsible for daily and weekly reports to Ownership to include month Financials.
  • Communicated procedural updates and new goals to staff.
  • Worked with maintenance staff to complete timely repairs and enhancements.

Community Manager

Tyvola Centre Apartments
04.2018 - 10.2022
  • Managed 404 units.
  • Hired, supervised and motivated 10 staff member.
  • Responsible for the financial performance of the Community ensuring the Community is meeting budget expectations and constraints. Prepared monthly financials for the Owner's review.
  • Interviewed and hired Contractor's for Capital Expenditure Projects.

Regional Property Manager

V.T.T. Management, Inc.
03.2013 - 01.2018
  • Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
  • Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
  • Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
  • Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.

Education

Bachelor of Science - Business

UNC Pembroke
Pembroke, NC
08.1981

Skills

  • Community Engagement
  • Tenant and eviction laws
  • Daily Operations Management
  • Property Inspections
  • Financial budgeting and reporting

Timeline

Community Manager

Encore at Westgate Townhomes
03.2023 - Current

Community Manager

Tyvola Centre Apartments
04.2018 - 10.2022

Regional Property Manager

V.T.T. Management, Inc.
03.2013 - 01.2018

Bachelor of Science - Business

UNC Pembroke
Debbie Hicks