Dynamic Program Coordinator at Brookdale Senior Living Facility, adept at strategic planning and budget management. Enhanced resident engagement through tailored activities, achieving a 20% increase in satisfaction. Proven track record in staff development and conflict resolution, fostering a collaborative environment that drives program success and community impact.
Overview
33
33
years of professional experience
Work History
Program Coordinator
Brookdale Senior Living Facility
05.2024 - Current
Coordinated daily operations to enhance resident satisfaction and engagement.
Developed and implemented activity schedules tailored to resident preferences and needs.
Collaborated with healthcare staff to ensure comprehensive care for residents.
Monitored program effectiveness, adjusting strategies for improved outcomes.
Managed communication between families and staff regarding resident well-being.
Trained new staff on operational procedures and resident interaction protocols.
Ensured compliance with regulatory standards in all program activities.
Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Designed program implementation and maintenance plan.
Managed budgets and resources for successful execution of multiple programs simultaneously.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Optimized budget allocation by closely monitoring expenses and adjusting plans as needed.
Facilitated partnerships with local organizations to expand program offerings, broadening community impact.
Conducted thorough needs assessments to identify community requirements, shaping future program development.
Educated staff on organizational mission and goals to help employees achieve success.
Coordinated daily activities and events for residents, enhancing community engagement and participation.
Developed and maintained schedules for staff, ensuring optimal coverage and service delivery.
Facilitated communication between departments to streamline operations and resolve resident inquiries effectively.
Implemented resident feedback initiatives, improving program offerings based on preferences and needs.
Assisted in training new staff on operational procedures, fostering a supportive learning environment.
Conducted regular assessments of programs to ensure compliance with regulatory standards and quality assurance.
Collaborated with external vendors to source materials and services that enhanced resident experiences.
Organized community outreach efforts, promoting awareness of senior living programs within the local community.
HR/ Hiring Manager
North Eastern Sevices
04.2019 - 04.2024
Led recruitment initiatives to attract top talent across multiple departments.
Streamlined hiring processes, reducing time-to-fill for critical roles.
Developed training programs to enhance onboarding experience for new employees.
Collaborated with department heads to identify staffing needs and create job descriptions.
Memory Care
Self Employed
04.2014 - 03.2019
Supported individuals living with dementia with their ADL's.
Oversaw individuals medication and supported their wellness journey with Dr. Visits.
Supported community engagement.
Supported families understanding of dementia.
Private School Administrator
Julia Brown Montessori School
03.1993 - 02.1998
Developed and implemented school policies to enhance operational efficiency.
Coordinated staff training programs to improve educational delivery and student engagement.
Managed daily administrative tasks and streamlined communication between faculty, students, and parents.
Led initiatives to integrate technology in classrooms for improved learning experiences.
Oversaw budget allocation and resource management to ensure optimal use of school funds.
Mentored new administrators and staff, fostering a collaborative work environment.
Evaluated academic programs, recommending adjustments based on student performance metrics.
Managed daily school activities, overseeing scheduling, staffing, and facility maintenance tasks to ensure smooth operations.
Served as liaison between parents and students.
Met with parents of prospective students to discuss student needs and school offerings.
Coordinated school facility use with maintenance personnel to achieve equitable access.
Fostered positive relationships among teachers, students, parents, and other stakeholders through effective communication strategies.
Ensured a safe learning environment by establishing strict safety protocols and emergency response plans.
Handled disciplinary referrals with calm, logical approach to student behavior.
Maintained compliance with federal state regulations governing educational institutions ensuring the school''s good standing and reputation in the community.
Coordinated extracurricular activities that promoted student growth in academics, arts, athletics, and leadership skills outside of the classroom setting.
Resolved conflicts among faculty members, staff, or students promptly while maintaining confidentiality and professionalism at all times.
Led professional development initiatives for faculty members, providing opportunities for skill enhancement and career advancement.
Enhanced school's reputation and student enrollment numbers by implementing successful marketing and outreach strategies.