Debbie Murray
Columbus,MS
Summary
Detail-oriented professional with over 8 years of experience in administrative support and customer relationship management. Proven ability to streamline processes, manage medical records, and provide exceptional service. Looking to leverage skills to enhance office operations and patient satisfaction.
Overview
2026
2026
years of professional experience
Work History
Front Desk Receptionist
Westmoreland Dermatology
Columbus, MS
10.2017 - Current
- Greeted patients and visitors warmly at front desk, creating welcoming atmosphere.
- Scheduled appointments and managed patient calendars to enhance operational efficiency.
- Handled patient inquiries and provided accurate information in a timely manner.
- Processed patient registrations and updated medical records with precision.
- Coordinated communication between patients and medical staff to ensure clarity.
- Assisted with billing inquiries and verified insurance details diligently.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Manager's Assistant
Family Medical Center
Columbus, MS
1997 - 12.2016
- Coordinated schedules and meetings for management team and staff.
- Streamlined administrative processes to enhance team productivity and efficiency.
- Supported onboarding of new employees by providing training materials and orientation sessions.
- Maintained filing systems and digitized records for easy access and retrieval.
- Facilitated team events and activities to foster a positive work environment.
- Responded to customer issues to provide immediate resolution and improve retention.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Education
Bachelor of Arts - Social Work
Mississippi University For Women
Columbus, Mississippi, MS06.1986
Skills
- Patient registration
- Appointment scheduling
- Medical records management
- Data entry accuracy
- Customer relationship management
- Administrative support
- Cash handling
- Phone etiquette
- Office management
Timeline
Front Desk Receptionist
Westmoreland Dermatology
10.2017 - Current
Manager's Assistant
Family Medical Center
1997 - 12.2016
Bachelor of Arts - Social Work
Mississippi University For Women