Open To Work
Debbie Scheer
C & S Appraisal Services
Bailey,Colorado
Work Preference
Job Search Status:
Open to workDesired Job Title
Customer Service RepresentativeCustomer Service ManagerCustomer Care RepresentativeImportant To Me
Flexible work hoursWork from home optionWork-life balanceSummary
Business Owner coordinating customer service, report writing, and 25+ appointments, dinners, and service events per week for a long-running appraisal business. Manages and trains 15+ call center staff per week while supporting service delivery and market outreach. Builds client relationships through organized dinners, delivering 15+ presentations per month, and day-to-day operations.
1
Certification
26
years of professional experience
Work History
Certified Residential Appraiser
19 Years 7 Months- Managed 7 client appointments weekly while coordinating scheduling software, calendar changes, and meeting logistics.
- Delivered report writing, client communication, and office administration support for daily business operations.
- Coordinated property details, vendor communication, and work order management to keep service requests moving.
- Supported team training, presentation delivery, and owner referral events to promote services and strengthen customer relationships.
Presentation Coordinator
2 Years 4 Months- Prepared 100% of presentation materials monthly to support consistent guest experiences and timely session delivery.
- Scheduled 15 presentation appointments weekly while coordinating guest follow-up and calendar changes.
- Coordinated presentation schedules with property teams to balance guest flow and daily operational needs.
- Delivered clear guest communication before presentations to explain timing, location, and next steps.
- Maintained accurate records for appointments, attendance, and presentation status in daily tracking systems.
- Assisted with guest check-in and presentation setup to keep sessions organized and on schedule.
Sale By Owner Systems Franchise Owner
3 Years 1 Month- Completed 100% of scheduled presentations monthly while keeping records organized and client materials ready.
- Managed 15 client appointments weekly while coordinating scheduling, follow-up, and service details.
- Coordinated client communication and appointment logistics to keep daily operations running smoothly.
- Prepared reports and written updates to support owner communications and service planning.
- Organized scheduling details, meeting times, and presentation materials for customer appointments.
- Maintained office administration tasks, including data entry, filing, and routine correspondence.
- Tracked expenses and basic records to support accurate business oversight and planning.
- Scheduled vendor visits and coordinated follow-up for property-related requests.
- Organized work orders and monitored completion status to keep property tasks on schedule.
- Recorded customer details and service notes to support consistent follow-up and reference.
- Trained call center staff on service expectations, scheduling steps, and presentation preparation.
- Supported referral dinners and customer presentations by coordinating logistics and attendee details.
- Reviewed incoming information and routed it to the appropriate person for action.
- Balanced multiple administrative priorities while supporting sales activities and customer service needs.
Education
- Real Estate Appraisal
Certificate - Real Estate Appraisal
Yearly Continuing Education
Certificate - Real Estate Broker License
Skills
Office administration
Calendar coordination
Report writing
Record keeping
Data entry
Property coordination
Client communication
Vendor coordination
Team training
Presentation delivery
Scheduling software
Work order management
Meeting coordination
Expense tracking
Certification
Certified Residential Appraiser
Personal Information
Title: Certified Residential Appraiser
Colorado Counties Covered
Adams, Arapahoe, Boulder, Broomfield, Chaffee, Denver, Douglas, Elbert, Fremont, Gilpin, Jefferson, Larimer, Morgan, Park, Summit, Teller, Weld
Timeline
Certified Residential Appraiser
C & S Appraisal Services
03.2007 - Current
Presentation Coordinator
WorldMark by Wyndham
03.2003 - 07.2005
Sale By Owner Systems Franchise Owner
Self-employeed
02.2001 - 03.2004
American Real Estate College
Certificate from Real Estate Broker License
Real Estate Training Center
Certificate from Real Estate Appraisal
Aims Community College
from Real Estate Appraisal