Summary
Overview
Work History
Education
Skills
AWARDS AND RECOGNITION
Timeline
Generic

DEBBIE TISDALE

Odessa

Summary

With over 24 years of experience in the medical field, complemented by a 12-year specialization in payroll processing, I have honed my expertise in managing complex, detail-oriented tasks and delivering exceptional customer service. My passion for making a positive impact and my commitment to continuous learning drive my quest for a remote position where I can leverage my skills to contribute to your team’s success.

Overview

29
29
years of professional experience

Work History

Associate Banker

JP Morgan Chase
11.2020 - 10.2024
  • Assisted clients with account inquiries and transactions in a fast-paced banking environment
  • Provided exceptional customer service to clients, addressing their financial needs professionally and efficiently
  • Processed deposit and withdrawal transactions accurately, ensuring compliance with all banking regulations

Phlebotomy Supervisor

Odessa Regional Medical Hospital
12.1995 - 10.2019
  • Managed team of phlebotomists, ensuring efficient workflow and exceptional patient care
  • Implemented quality control measures to maintain laboratory standards and compliance with regulations
  • Trained new staff on phlebotomy techniques, safety protocols, and customer service skills
  • Implemented new scheduling system, reducing staff overtime by 20% and ensuring 24/7 coverage without compromising patient care
  • Notified management of compliance and workplace safety issues from department and recommended simple solutions.
  • Monitored customer service and supported staff in resolving patient concerns to maximize workflows.

Education

Technical Health Certificate - Clinical Laboratory Science

Odessa College
Odessa, TX
10.1995

Skills

  • Customer Service
  • Proofreading
  • Grammar
  • Payroll ADP
  • Detail Oriented
  • Scheduling
  • Communication
  • Data Entry
  • Time Management
  • Inventory Management
  • Compliance

AWARDS AND RECOGNITION

During my employment at Odessa Regional Hospital, I was nominated and chosen to receive the highest award within the corporation. This honor was given to me by my piers for my work in the community helping low-income families, and my work at the hospital with patients of all ages.

Timeline

Associate Banker

JP Morgan Chase
11.2020 - 10.2024

Phlebotomy Supervisor

Odessa Regional Medical Hospital
12.1995 - 10.2019

Technical Health Certificate - Clinical Laboratory Science

Odessa College

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DEBBIE TISDALE