DEBBIE WARREN
Denham Springs,LA
Summary
Dedicated and dependable team player with effective communication and organization skills. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality.
Overview
14
14
years of professional experience
Work History
Receptionist
Fantastic Sam’s Cut & Color
Ponchatoula, LA
03.2021 - Current
- Greeted and checked in over 50 incoming visitors per day and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Kept records in CRM to maintain customer data.
- Kept reception area clean and neat to give visitors positive first impression.
Auditor/Appraiser
Louisiana Tax Commission
Baton Rouge, LA
07.2012 - 05.2016
- Maintained files for audits and appraisals for 3 year span.
- Performed appraisals in line with federal requirements and USPAP guidelines.
- Maintained high work volume and tight deadlines.
- Answered customer questions and provided information about findings.
Tax Commission Specialist
Louisiana Tax Commission
Baton Rouge, LA
04.2007 - 07.2012
- Answered incoming calls and resolved taxpayer complaints concerning appraisal and audit findings.
- Compiled, reconciled and entered data for over 300 private car line companies traveling through Louisiana.
- Operated 10-key calculators, computers, fax machines, copy machines and other office equipment to produce appraisal documents.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Administrative Secretary
Louisiana Tax Commission
Baton Rouge, LA
02.2003 - 04.2007
- Scheduled meetings and conferences with taxpayers, state tax assessors, CPAs and attorneys
- Greeted incoming visitors and taxpayers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Composed, typed and mailed approximately 600 letters, in addition to numerous other documents, to taxpayers and company officials.
Education
Stenographer Diploma -
CETA Stenographic School
07.1978
High School Diploma -
Holden High School
05.1973
Skills
- Computer Proficiency
- Reliable and Punctual
- Attention to Detail
- Positive Attitude
- Data Entry
- Multitasking and Prioritization
- Courteous and Professional
- Prioritization and Time Management
- Administrative Support
- Professional demeanor
- Telephone skills
- Mail handling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Fall seven times; stand up eight.
Japanese proverb
Timeline
Receptionist
Fantastic Sam’s Cut & Color
03.2021 - Current
Auditor/Appraiser
Louisiana Tax Commission
07.2012 - 05.2016
Tax Commission Specialist
Louisiana Tax Commission
04.2007 - 07.2012
Administrative Secretary
Louisiana Tax Commission
02.2003 - 04.2007
Stenographer Diploma -
CETA Stenographic School
High School Diploma -
Holden High School
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