Debi Kruppenbacher
Rochester,NY
Summary
Dynamic leader with proven expertise in retail management, overseeing operations across multiple locations. Enhanced team performance and customer satisfaction through effective recruitment, training, and development initiatives. Committed to fostering a collaborative environment that builds strong customer relationships and drives sales.
Overview
22
22
years of professional experience
Work History
Store Manager
Dry Goods USA
Victor, Ny
02.2026 - Current
- Managed daily store operations, ensuring compliance with company policies to maintain operational integrity.
- Supervised staff scheduling and coordinated employee training programs to optimize team performance.
- Oversaw inventory management and organized stock replenishment processes.
- Executed daily visual merchandising to improve product display and engage customers effectively.
General Manager
Guess
Victor, USA
07.2004 - 01.2026
- I currently manage 2 stores, Eastview Mall Guess (Retail) and Niagara Falls Outlet (factory).
- Eastview is my main location, I hire, recruit, train and develop staff.
- Our main goal is sales and preventing loss on top of our daily duties.
- Giving customers a great experience and inviting them to return.
- We build connections with our clients!
- It is very team oriented with a sense of urgency.
- At Niagara, I oversee the team now that they are fully staffed.
- I touch-base with the SM weekly, review schedules, do trainings and workshops to help continue their development.
- I'm an extra hands when they need it.
District Training Manager
Guess
- Previous to being a General Manager, I was a DTM (District Training Manager).
- I help my DM oversee the district, I was the go to person for any questions.
- I oversee the future leaders for our district.
- Yearly we conducted a future leader meeting.
- My store was a test store for a few new tools the company was trying out.
- We would give feedback and then when it was time to launch the new tool we would do virtual trainings to our districts.
LP Captain
Guess
- In the past, I was a LP captain for the district as well as a Loyalty Captain.
- I always tried to help out my DM and district anyway if possible.
Education
High School Diploma - Business
Aquinas
Rochester, NYSkills
- Leadership
- Team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Training and development
- Relationship building
- Visual merchandising
- Inventory management
- Employee training
Timeline
Store Manager
Dry Goods USA
02.2026 - Current
General Manager
Guess
07.2004 - 01.2026
LP Captain
Guess
District Training Manager
Guess
High School Diploma - Business
Aquinas