Debi Lieuwen
De Pere,WI
Summary
Dynamic leader with expertise in strategic planning and operations management, previously at Work and Family Consulting, Inc. Excel in staff training and fostering collaboration, enhancing productivity and customer satisfaction. Proven track record in budget management and curriculum development, driving continuous improvement and achieving business growth. Skilled in building strong client relationships and ensuring regulatory compliance.
Overview
31
31
years of professional experience
Work History
President/Owner
Work and Family Consulting, Inc.
03.2023 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Created lessons and online testing materials to facilitate remote learning.
- Oversaw curriculum development and implementation in alignment with best practices.
Part Time Instructor
Northeast Wisconsin Technical College
01.2008 - Current
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Collaborated with interdisciplinary teams to create more cohesive and integrated curriculum.
Office Assistant
Work and Family Consulting, Inc.
01.2017 - 02.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Owner/Child Care Center Director
Polka Tots Child Care Center, Inc.
11.1994 - 11.2016
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Education
Bachelor of Arts - Leadership Studies
University of Wisconsin-Green Bay
Green Bay, WI05-2019
Associate of Arts - Early Childhood Education
Northeast Wisconsin Technical College
Green Bay, WI05-2006
Registry Administrator's Credential - Early Childhood Education
Northeast Wisconsin Technical College
Green Bay, WI04-2002
Skills
- Leadership team building
- Staff training
- Budget management
- Operations management
- Policy development
- Regulatory compliance
Timeline
President/Owner
Work and Family Consulting, Inc.
03.2023 - Current
Office Assistant
Work and Family Consulting, Inc.
01.2017 - 02.2023
Part Time Instructor
Northeast Wisconsin Technical College
01.2008 - Current
Owner/Child Care Center Director
Polka Tots Child Care Center, Inc.
11.1994 - 11.2016
Bachelor of Arts - Leadership Studies
University of Wisconsin-Green Bay
Associate of Arts - Early Childhood Education
Northeast Wisconsin Technical College
Registry Administrator's Credential - Early Childhood Education
Northeast Wisconsin Technical College
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