Deborah Ash
Katy,TX
Summary
Dedicated manager with a proven track record at Virginia Commonwealth University, enhancing operational efficiency and productivity. Skilled in decision-making and customer service, I successfully implemented quality control measures and streamlined imaging processes, significantly improving service delivery and employee engagement. Committed to fostering strong relationships and prioritizing workflow excellence.
Overview
18
18
years of professional experience
Work History
Substitute Teacher
The Regis School
08.2024 - Current
- Maintained a safe, nurturing classroom environment promoting social and emotional development.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Monitored student behavior and administered guidance as needed.
- Followed lesson plans designed by absent teachers.
- Supported classroom management by facilitating student engagement and participation.
- Monitored student behavior consistently, intervening promptly when necessary to maintain a productive learning environment.
Manager
Virginia Commonwealth University, VCU
12.2010 - 12.2019
- Streamlined workflow processes, resulting in increased productivity.
- Led departmental initiatives to enhance operational efficiency and improve service delivery.
- Conducted performance evaluations, providing constructive feedback to support employee development.
- Oversaw compliance with university policies and procedures, mitigating risks and enhancing accountability.
- Managed and motivated employees to be productive and engaged in work.
Imaging Specialist
Virginia Commonwealth University, VCU
11.2007 - 12.2010
- Managed document imaging processes to ensure accuracy and compliance with organizational standards.
- Trained staff on best practices for using imaging software and equipment effectively.
- Implemented quality control measures to maintain high standards in digitized documents.
- Performed quality assurance checks on scanned images, making necessary adjustments for clarity or accuracy as needed.
- Participated in departmental audits, demonstrating strong adherence to established protocols regarding document management processes and standards.
- Developed and implemented imaging protocols, enhancing workflow efficiency and image quality.
- Assisted in the implementation of a new document management system, streamlining operations for improved efficiency.
Education
Bachelor of Science - Home Economics
Longwood University
Farmville, VA05.1979
Skills
- Customer service
- Decision-making
- Relationship building
- Work prioritization
Timeline
Substitute Teacher
The Regis School
08.2024 - Current
Manager
Virginia Commonwealth University, VCU
12.2010 - 12.2019
Imaging Specialist
Virginia Commonwealth University, VCU
11.2007 - 12.2010
Bachelor of Science - Home Economics
Longwood University