DEBORAH A TALBOT
Moses Lake
Summary
Skilled lead receptionist, checking in patients, scheduling appointments, verifying insurance, and taking payments. Entering referrals and maintaining provider schedules. Training new professionals as receptionists. Previous experience - skilled Environmental Technician with comprehensive experience in collecting and analyzing data to meet regulatory compliance and permit requirements. Well-versed in preparing summaries and charts to identify trends and findings to mitigate hazards in environmental management and safety performance. Working knowledge of emergency management, Homeland Security, and evacuation planning and execution. Capable of working independently, with a strong administrative background.
Overview
29
29
years of professional experience
Work History
Lead Receptionist
Samaritan Healthcare
09.2022 - Current
- Schedule patients, answer phones, transfer calls, take payments, balance cash drawers, and maintain provider schedules. Assist patients when they need help.
- Enter and schedule referrals
- Train new employees
EHS Specialist
Joyson Safety Systems
Moses Lake, WA
10.1998 - 04.2022
- EHS Specialist Joyson Safety Systems, Moses Lake, Washington. Maintain daily monitoring of Environmental requirements, support safety standards, develop and maintain policies and procedures.
- Certified trainer and a resource for management pertaining to both Environmental and Safety concerns.
- Complete weekly, monthly, and annual reporting tasks per regulatory requirements.
- Manage and complete shipping requirements for hazardous waste, including DOT paperwork, ordering, and scheduling trucks.
- Recorded test data and prepared reports, summaries, and charts, interpreting test results.
- Provided information to government representatives, employers, and public groups on issues of public health, environmental protection, and workplace safety.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Improved operations by working with team members and customers to find workable solutions.
- Created agendas and communication materials for team meetings.
- Problem solving, working independently, and ordering products.
- Perform administrative duties including customer service, calculations, and computer data entry.
Assistant Manager
Videoland
12.1996 - 10.1998
- Daily bookkeeping, customer service, training new employees, ordering, and problem-solving.
Education
Associate of Applied Science - Liberal Arts & General Studies
Big Bend Community College
Moses Lake, WA06.1997
High school diploma - undefined
Lake Chelan High School
Chelan, WA01.1988
Skills
- Customer service
- Managing EHS programs
- Emergency Response Planning
- Trend Analysis & Regulatory Reporting
- ISO 14001:2015 Lead auditor
- Development of Policies, Procedures & Training
- First aid/CPR Instructor
- Training skills
- Problem solving
- Leadership
- Microsoft office, word, excel, power point
- Communication
- Analytical
- Critical thinking
- Strong time management skills
Timeline
Lead Receptionist
Samaritan Healthcare
09.2022 - Current
EHS Specialist
Joyson Safety Systems
10.1998 - 04.2022
Assistant Manager
Videoland
12.1996 - 10.1998
High school diploma - undefined
Lake Chelan High School
Associate of Applied Science - Liberal Arts & General Studies
Big Bend Community College