Linda Narvaez
Miami,FL
Summary
Friendly and attentive individual with 7+ years of experience in fast-paced restaurant environments, committed to delivering exceptional customer service and enhancing the guest experience. Skilled in multitasking, order accuracy, and creating a welcoming atmosphere. Known for strong communication, teamwork, and a passion for food and hospitality. Seeking to contribute a positive attitude and high level of professionalism to a dynamic service team.
Overview
9
9
years of professional experience
Work History
Lead Receptionist
Sexy Fish Miami
Miami, FL
04.2022 - Current
- Greeted guests and VIP clients, in a friendly and professional manner.
- Assigned work tasks to subordinate receptionists and monitored their performance on a daily basis.
- Coordinated with other departments and management to ensure smooth operations of the reception area and seating dining arrangement.
- Maintained up-to-date records of all visitors entering the building.
- Curated the floor plan daily to ensure smooth transitions between reservations.
Real Estate Executive Assistant
Emerald Ocean Real Estate
Miami, FL
10.2020 - 03.2022
- Coordinated entire office duties and technical aspects of our five agent office.
- Arranged appointments with clients and conducted property showings.
- Data entry of customer's information, prepared contracts and legal agreements.
- Excellent communication, computer and organizational skills.
- Ability to coordinate with coworkers, vendors, and sales partners.
- Familiar with Microsoft Word, Excel, and Multiple Listing Services.
Lead Hostess/Reservationist
Nusr-Et Steakhouse Miami
Miami, FL
01.2018 - 10.2020
- Greeted guests and gathered information to seat groups or place on waitlist.
- Stayed attentive to server availability and table turnover to seat guests quickly.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Worked well under busy and demanding environment.
- input floor plan in the system and assigned tables throughout the shift.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Server/Cocktail Server
Bavaria Haus
Miami, FL
07.2016 - 01.2018
- Greet guests promptly and warmly upon arrival and guide them to their tables
- Present menus, answer questions about menu items, and make recommendations
- Take food and beverage orders accurately and efficiently
- Relay orders to kitchen and bar staff and ensure timely delivery to tables
- Upsell specials, desserts, or beverages to enhance guest experience and boost sale
- Maintain a clean and organized work environment, including tables and service stations
- Follow all food safety and sanitation guidelines
Education
Associate of Arts - Biology
Miami Dade College
2019
High School Diploma -
Coral Gables Senior High School
Coral Gables, FL07-2015
Skills
- Very strong customer service
- Bilingual English/Spanish
- Energetic
- Detail oriented
- Friendly, positive attitude
- Proficient at multitasking
- Personal and professional work ethics
- Team player
- High-volume dining
- Seating assignment preparation
- Team management
- High-Volume Dining
- Customer Service
Languages
Bilingual English/Spanish
Timeline
Lead Receptionist
Sexy Fish Miami
04.2022 - Current
Real Estate Executive Assistant
Emerald Ocean Real Estate
10.2020 - 03.2022
Lead Hostess/Reservationist
Nusr-Et Steakhouse Miami
01.2018 - 10.2020
Server/Cocktail Server
Bavaria Haus
07.2016 - 01.2018
Associate of Arts - Biology
Miami Dade College
High School Diploma -
Coral Gables Senior High School
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