Deborah Bauman
St. Petersburg,FL
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members. Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
MacDill airforce base
Tampa, FL
01.2016 - 05.2022
- Investigated and analyzed client complaints to identify and resolve issues.
- Provided administrative support including photocopying, faxing, and filing.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Greeted customers, answered general questions and directed to appropriate locations.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Assisted in the preparation of meeting rooms and facilities for scheduled events.
Cashier
Publix
St Pete, FL
03.2020 - 04.2020
- Scanned items and checked pricing on cash register for accuracy.
- Answered customer questions and provided store information.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Issued receipts, refunds, credits or change due to customers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
Associate - Surgical Tech
Walter Reed Medical School
Washington Dc05-1980
High School Diploma -
McDowell high school
Erie, PA06-1975
Some College (No Degree) - Medical
United States Army
San Antonio, TXSkills
- Departmental support
- Mail distribution
- Correspondence typing
- Appointment confirmation
- Correspondence drafting
- Mail coordination
- Military training
- Professionalism
- First aid and buddy care
- Problem-solving abilities
References
References available upon request.
Timeline
Cashier
Publix
03.2020 - 04.2020
Front Desk Receptionist
MacDill airforce base
01.2016 - 05.2022
Associate - Surgical Tech
Walter Reed Medical School
High School Diploma -
McDowell high school
Some College (No Degree) - Medical
United States Army
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