Deborah Begay
FARMINGTON,NM
Summary
Dynamic and results-oriented professional with extensive experience as a Sales Associate at Walmart Stores, INC, and a proven track record in enhancing customer satisfaction and loyalty. Skilled in problem-solving and customer service, adept at multitasking and teamwork. Demonstrated ability to improve team performance and efficiently handle financial transactions, fostering repeat business and strong customer relationships.
Overview
8
8
years of professional experience
Work History
Sales Associate
Walmart Stores,INC
Farmington, NM
05.2018 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Sales Associate
Star Ranch Store
Farmington, NM
05.2013 - 02.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Shift Manager
KFC
Shiprock, NM
01.2013 - 01.2015
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Sales Associate
KFC
Shiprock, NM
01.2012 - 01.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Requirements -
Newcomb High School
Newcomb, NM05.2001
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
Timeline
Sales Associate
Walmart Stores,INC
05.2018 - 01.2020
Sales Associate
Star Ranch Store
05.2013 - 02.2016
Shift Manager
KFC
01.2013 - 01.2015
Sales Associate
KFC
01.2012 - 01.2013
High School Requirements -
Newcomb High School