DEBORAH BULLOCK
Amarillo,TX
Summary
Efficient Office Assistant with 5 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Reliable Office Manager/ Office Assistant skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Office Assistant
Yellow City Pest Control
Amarillo, TX
05.2023 - Current
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
Office Manager
Yellow City Pest Control
Amarillol, TX
02.2019 - 04.2022
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided training to new hires on office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Sales Account Specialist
A T & T Mobility
Amarillo, TX
12.1995 - 03.2016
- Developed and implemented sales strategies to maximize profitability.
- Researched market trends and identified potential customers.
- Analyzed customer feedback to identify areas of improvement in service offerings.
- Maintained updated records of client information, sales activities, and other relevant data.
- Conducted regular follow-up calls to ensure customer satisfaction.
- Provided technical support regarding product features and usage to existing customers.
- Identified opportunities for cross-selling additional services or products to current clients.
- Processed orders accurately while ensuring timely delivery of goods and services.
- Assessed customer needs and provided solutions tailored to their individual requirements.
Education
High School Diploma -
Amarillo High School
Amarillo, TX05-1974
Business Management And CSI
Amarillo College
Amarillo, TXSkills
- Clerical Support
- File Maintenance
- Supply Management
- Expense Reporting
Accomplishments
- Im a retiree from A T & T Mobility
- Continuous education and rewards
- Exceeded all Quotas and Expectations
Certification
- Multiple awards for Lead Sales Representive
- Many Certificates: How to Manage Difficult People,etc.
- Lead Customer Service
Timeline
Office Assistant
Yellow City Pest Control
05.2023 - Current
Office Manager
Yellow City Pest Control
02.2019 - 04.2022
Sales Account Specialist
A T & T Mobility
12.1995 - 03.2016
High School Diploma -
Amarillo High School
Business Management And CSI
Amarillo College
- Multiple awards for Lead Sales Representive
- Many Certificates: How to Manage Difficult People,etc.
- Lead Customer Service
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