Deborah Calderon
Summary
Highly experienced Inside Sales Representative known for experience in customer service and sales. Exemplary team-building and gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Strong communication and interpersonal skills committed to delivering exceptional customer service and exceeding sales goals.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
Vallen Distribution Inc.
09.2013 - Current
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Facilitated improved communication between the sales team and other departments to ensure a cohesive approach to business growth strategies.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Attended monthly sales meetings and quarterly sales trainings.
- Achieved or exceeded company-defined sales quotas.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Education
Bachelor of Science - Organizational Management/Human Resources
University of La Verne
La Verne, CA08.2019
Skills
- Salesforce CRM
- Cold Calling Expertise
- B2C Sales
- Compelling Presentations
- Relationship Building
- Customer Service
- Attention to Detail
- Organized and Efficient
- Key Relationship Management
- Upselling and Cross Selling
- Exceptional Customer Service
- Email and Phone Etiquette
- Cheerful and Energetic
Timeline
Inside Sales Representative
Vallen Distribution Inc.
09.2013 - Current
Bachelor of Science - Organizational Management/Human Resources
University of La Verne
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