DEBORAH CORDERO
Hermitage,Tennessee
Summary
Proven leader with a track record of enhancing customer satisfaction and fostering robust client relationships at Regions Bank. Skilled in team leadership and customer service, adept at driving significant improvements in client loyalty and streamlining financial operations. Demonstrates exceptional time management and budget control, ensuring high-quality service delivery and operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager
New Hope Construction Services Inc
10.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Personal Banker
Regions Bank
11.2017 - 09.2020
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
- Presented new and additional products and services to existing customers.
Personal Banker
Wells Fargo
10.2011 - 11.2017
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
- Expanded client base by promoting new financial products.
- Optimized portfolio growth by identifying potential investment opportunities for high-net-worth clients based on market trends analysis.
Education
Bachelor of Arts - Spanish
Fayetteville State University
Fayetteville, NC05.2002
Skills
- Team Leadership
- Time Management
- Budget Control
- Customer Service
- Staff Training
- Good Judgment
Certification
- Customer Service Training - May 2012
Meditating
I have been practicing meditation early in the mornings for years. I really enjoy this technique because it helps me to manage stress, and focus on the positive in life.
Languages
Spanish
Native or Bilingual
German
Elementary
Timeline
Manager
New Hope Construction Services Inc
10.2020 - Current
Personal Banker
Regions Bank
11.2017 - 09.2020
Personal Banker
Wells Fargo
10.2011 - 11.2017
Bachelor of Arts - Spanish
Fayetteville State University
Similar Profiles
Kevin MichaelKevin Michael
Construction Assistant at Hope Construction LLCConstruction Assistant at Hope Construction LLC
Ryan EnnsRyan Enns
Lawn Care at Hope ConstructionLawn Care at Hope Construction
Cassady PetersonCassady Peterson
Office Administrator at Hope ConstructionOffice Administrator at Hope Construction