Deborah Cousinaw
Ionia
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
53
53
years of professional experience
Work History
Cashier
Menards
11.2018 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Transportation Manager
Dematic Corporation
06.1972 - 09.2009
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Increased transportation efficiency by optimizing routing and scheduling processes.
- Resolved customer issues efficiently, minimizing lost business due to transportation errors or delays.
- Collaborated with other departments, aligning goals to improve overall company performance.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
Education
No Degree -
Grand Rapids Community College
Grand Rapids, MIHigh School Diploma -
Grand Rapids Central High School
Grand Rapids, MI06-1971
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Menards
11.2018 - Current
Transportation Manager
Dematic Corporation
06.1972 - 09.2009
No Degree -
Grand Rapids Community College
High School Diploma -
Grand Rapids Central High School
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