Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Deborah Detweiler

Deborah Detweiler

Carlsbad,California

Summary

Driven Outreach Specialist with a proven track record at Prism Addiction Recovery, adept in Public Relations and Relationship Management. Excelled in building partnerships and enhancing client satisfaction through strategic improvements and effective communication. Demonstrated expertise in CRM by maintaining a robust contact database, leading to significant network expansion and collaboration opportunities.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Outreach Specialist

Prism Addiction Recovery
Phoenix, AZ
08.2022 - 10.2022
  • Represented organization at industry conferences by manning booths and giving polished presentations.
  • Ordered and analyzed background checks on applicants to mitigate staffing risk and liability.
  • Networked across Location to build new connections and make initial contacts with prospects.
  • Enhanced program effectiveness by continuously evaluating outcomes and implementing data-driven improvements.
  • Developed successful partnerships with local organizations for mutually beneficial collaboration and resource sharing.
  • Maintained positive relationships with Type consumers and regularly reached out to offer assistance to individuals.
  • Improved overall client satisfaction with timely follow-ups, diligent communication, and attentive problem-solving skills.
  • Built and maintained contact and referrals database for leads across Location territory.
  • Pre-qualified individuals for services by collecting and verifying applicants' personal, financial and employment histories.

Reservation Agent

Hilton Reservation Center
Perris, CA
08.2004 - 12.2004
  • Provided customers with information about availability and pricing.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Maintained high levels of efficiency by managing multiple phone lines and email correspondence for reservation requests and adjustments.
  • Handled billing information over phone.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

Education

General -

Rancho Vista High School
Temecula, CA

Skills

Public Relations

Certification

Manager's food handler card

Timeline

Outreach Specialist

Prism Addiction Recovery
08.2022 - 10.2022

Manager's food handler card

08-2022

Reservation Agent

Hilton Reservation Center
08.2004 - 12.2004

General -

Rancho Vista High School

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Deborah Detweiler