Deborah Ellisor
Moncks Corner,SC
Summary
Client-oriented Commercial Sales Manager closes large sales and maintains relationships with clients. Adept at increasing profits and providing honest employee feedback regularly. Talented at sales and fielding customer comments effectively.
Overview
9
9
years of professional experience
Work History
Commercial Sales Manager
AutoZone
Moncks Corner, SC
09.2018 - 03.2024
- Assisted in the development of marketing materials such as brochures, flyers, catalogs.
- Developed and implemented strategies for expanding customer base.
- Monitored competitors' activities to stay ahead of the competition in terms of products and services offered.
- Responded promptly to customer inquiries about products or services being sold.
- Analyzed data to identify areas of improvement in the organization's sales process.
- Maintained relationships with existing clients by providing superior customer service.
- Recruited, trained, coached, and managed sales personnel.
Sales Representative Team Leader
O'Reilly Auto Parts
Summerville, SC
10.2014 - 11.2018
- Maintained detailed records of all sales activities within the team's CRM system.
- Conducted regular meetings with the team to review performance metrics and set objectives.
- Generated reports summarizing team performance against established goals.
- Provided training, coaching, and support for new and existing Sales Representatives.
- Monitored competitor activities in order to stay ahead of the competition.
- Resolved customer complaints promptly and professionally.
Education
High School Diploma -
Berkeley High School
Moncks Corner, SC05-2006
Skills
- Customer Service
- Presentations
- Sales Forecasting
- Financial Acumen
- Commercial strategy implementation
- Traveling ability
- Training and mentoring
- Billing support
- Sales Presentations
- Returns processing
- Sales Documentation
Timeline
Commercial Sales Manager
AutoZone
09.2018 - 03.2024
Sales Representative Team Leader
O'Reilly Auto Parts
10.2014 - 11.2018
High School Diploma -
Berkeley High School
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