Deborah Gibson
Loganville,GA
Summary
Advanced Community Sales Manager with 20 years in representing emerging property developments, managing potential client portfolios, and tracking industry trends. The primary resource for information on market climate with expert sales skills in strategic marketing campaigns and top-notch customer service skills.
Overview
22
22
years of professional experience
Work History
Community Sales Manager
Silverstone Residential LLc
03.2014 - 12.2022
- Directed and coordinated products, services, and sales activities.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Established goals to promote achievement and surpass business targets.
- Developed and significantly grew assigned territory by 70% within the first year.
- Improved profit margins by effectively, increasing closings.
- Conducted market research and reported on competitors.
- Fielded client complaints and issues about the community to promote positive relations.
- Coordinated Weekly Field Reports (DFRs) and distributed to clients.
- Reviewed market research data and changed sales plans accordingly.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
Professional Realtor/Owner/Operator
Gibson & Associates Enterprises
06.2007 - 03.2015
- Managed real estate transactions from initiation to closing.
- Advertised properties to the general public via networking, brochures, and multiple listing services to maximize exposure.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties, and communicating sale conditions.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Generated lists of properties compatible with buyers' needs and financial resources.
- Attended progress meetings and cold call sessions to hone lead-generation skills.
- Evaluated mortgage options to help clients obtain financing at the best rates and terms.
- Conducted quarterly seminars and training sessions for sales agents to improve sales techniques.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
Sales Manager
John Wieland Homes and Neighborhoods
09.2000 - 02.2007
- Served as local real estate expert, advising customers on market dynamics and home prices.
- Held weekly meetings with Builders and Production Manager to identify any delays or issues to overcome with building process.
- Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home-buying process.
- Drafted contracts, purchase agreements, and final closing documents.
- Tracked weekly sales to develop senior leadership reports for corrective action planning.
- Engaged weekly with management teams, construction contractors, and clients to communicate and evaluate project status results.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationships with fellow staff and management.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Increased sales by 30% per year.
Education
Bachelor of Science -
Ball State University
Muncie, INSkills
- Territory Management
- Client Base Retention
- Closing Techniques
- Presentations and Public Speaking
- Contract Management
- Interpersonal Communication Skills
- Consultative Selling Techniques
- GA Licensed Real Estate Agent
- New Home Salesmanship
- Problem-Solving
- Detail-Oriented
- Verbal and Written Communication
Timeline
Community Sales Manager
Silverstone Residential LLc
03.2014 - 12.2022
Professional Realtor/Owner/Operator
Gibson & Associates Enterprises
06.2007 - 03.2015
Sales Manager
John Wieland Homes and Neighborhoods
09.2000 - 02.2007
Bachelor of Science -
Ball State University
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