Deborah Harbert
Nashville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Veteran Service Representative
Dept of Veterans Affairs
Nashville, TN
06.2023 - 12.2023
- Explains benefit programs and entitlement criteria, conducts interviews, identifies issues, gathers relevant evidence, adjudicates claims, and inputs data necessary to generate the award and notification letter to veterans describing the decision and the reason.
- Develop requests for examinations and medical opinions to ensure the appropriate evidence is received
- Aslo worked in pulic contact department while awaiting VSR formal training
Hearing Customer Service Specialist
Social Security Adminstration
Nashville, TN
08.2007 - 06.2023
- Consistently contributes to developing trust, respect, and cooperation among the office demonstration positive and productive interactions.
- Promote teamwork through independently providing direction and guidance to co-workers and assisting the office to achieve goals.
- Proactively seeks to resole communication problems by engaging office staff and or managers in a professional and genuine manner.
Education
Data Transcprition
University of Modern
Online01-2024
High School Diploma -
Osborn High School
Detroit, MI06-1985
Davenport University
Grand Rapids, MISkills
- Claims Processing
- Benefits Administration
- Regulations knowledge
- Interviewing techniques
- Documentation Management
- Needs Assessment
- Notary skills
- Administrative Support
- Leadership
- Research Skills
- Appointment Setter
- Purchasing supplies
- Typing: 60 wpm
Certification
- Notary Signing Agent
- Data Transcpritionist
Timeline
Veteran Service Representative
Dept of Veterans Affairs
06.2023 - 12.2023
Hearing Customer Service Specialist
Social Security Adminstration
08.2007 - 06.2023
Data Transcprition
University of Modern
High School Diploma -
Osborn High School
Davenport University