Summary
Work History
Education
Skills
Timeline
Generic

Deborah Hermis

Bremond,TX

Summary

Dynamic customer service professional with extensive experience enhancing client satisfaction at Ashley's Furniture Homestore and Tractor Supply. Skilled in providing excellent customer service, problem-solving, and time management, I drive operational efficiency and foster strong relationships, ensuring a positive shopping experience that encourages repeat business.

Work History

Sales Associate

Tractor Supply
Hearne, TX
2019 - 2020
  • Provided excellent customer service by assisting customers with product selection and inquiries.
  • Processed transactions efficiently using point-of-sale system while ensuring accuracy in cash handling.
  • Maintained organized merchandise displays to promote sales and improve store aesthetics.
  • Collaborated with team members to achieve daily sales targets and enhance customer satisfaction.
  • Built relationships with customers to encourage repeat business.

Customer Service Manager

Ashley's Furniture Homestore
Abilene, TX
2015 - 2017
  • Led customer service team to enhance client satisfaction and effectively resolve inquiries.
  • Developed training materials to improve staff performance and service delivery standards.
  • Implemented feedback mechanisms to continuously refine customer service processes.
  • Monitored key performance indicators to drive team accountability and improve operational efficiency.

Preschool Teacher

Plano Day School
Plano, TX
2011 - 2013
  • Developed engaging lesson plans that fostered children's creativity and critical thinking skills.
  • Implemented classroom management strategies to create a safe and nurturing learning environment.
  • Collaborated with parents to support children's social, emotional, and educational development.
  • Assisted in organizing activities that promoted physical, cognitive, and social growth in preschoolers.

Sales Associate

Kohls Department Store
Plano, TX
2008 - 2010
  • Provided excellent customer service by assisting customers with product selection and inquiries.
  • Processed transactions efficiently using point-of-sale system while ensuring accuracy in cash handling.
  • Maintained organized merchandise displays to promote sales and improve store aesthetics.
  • Collaborated with team members to achieve daily sales targets and enhance customer satisfaction.
  • Built relationships with customers to encourage repeat business.

Education

GED -

Plano West Sr. Highschool
Plano, TX
2004

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Effective communication
  • Sales support
  • Time management
  • Cash handling
  • Multi-tasking
  • Merchandising
  • Store cleanliness

Timeline

Sales Associate

Tractor Supply
2019 - 2020

Customer Service Manager

Ashley's Furniture Homestore
2015 - 2017

Preschool Teacher

Plano Day School
2011 - 2013

Sales Associate

Kohls Department Store
2008 - 2010

GED -

Plano West Sr. Highschool