I am a sales professional with considerable customer service experience and am seeking a position where I can share my developed skill-set as part of a team, gain further perspective and experience, and enhance the company’s growth and productivity. Northern Virginia Community College Career Studies Certificate earned for completion of Medical Office Assistant program. Proficiencies and Accolades 10+ years customer service and sales experience with 2 years in retail management. Familiar and savvy with computer and internet functions including office software and social media; typing speed is 30+wpm Excellent verbal and written communication skills Energetic, positive, can adapt quickly and able to work well with or without direction. Attentive, detail-oriented and sincerely dedicated to the needs of both the company and individual customers. Top Producer, Oct 2010 - Transnational Construction Inc., for stellar appointment setting Top Conversion Balance Transfers, Feb 2002 - Capital One Financial, won a month long contest for total dollars earned for credit card balance transfers Customer Appreciation Award, Feb 2000 - Capital One Financial, for receiving numerous customer appreciation calls In closing, I am a patient, articulate and dedicated sales professional with more than a decade of experience providing excellent customer service in both a retail and office atmosphere. I’d be thrilled to offer my knowledge and bring my abilities to work in an environment that promotes professionalism, innovation, and building customer rapport.