Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Hobbies and Interests
Awards
Affiliations
SUPPORTED CAUSES
Timeline
Generic

Deborah Lewis

Independence,OR

Summary

Experienced Manager is the restaurant industry that is looking for a place that offers to progress, grow and stay with long term. I Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Department Manager

Bufallo Wild Wings
12.2021 - 02.2025
  • Led departmental operations, ensuring alignment with organizational goals and effective resource allocation.
  • Developed and implemented process improvements, enhancing workflow efficiency and reducing operational bottlenecks.
  • Mentored staff on best practices, fostering a culture of continuous improvement and professional development.
  • Managed budgetary oversight, optimizing expenditures while maintaining quality service delivery standards.
  • Evaluated performance metrics regularly, identifying areas for enhancement and implementing corrective actions as needed.
  • Implemented strategic initiatives that contributed to overall department performance and employee satisfaction improvements.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.

General Store Manager

Papa Murphys
05.2022 - 05.2023
  • Directed daily operations, ensuring optimal staffing levels and customer service standards.
  • Implemented inventory management systems, reducing stock discrepancies and improving order accuracy.
  • Trained and mentored staff, fostering a collaborative environment to enhance team performance.
  • Analyzed sales reports to develop strategies that increased revenue and improved product placement.
  • Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
  • Conducted regular performance evaluations for team members, providing constructive feedback and guidance for professional development.

Lead Bartender

Georgies Garage and Grill
09.2021 - 11.2021
  • Achievements/Tasks
  • Ran the entire restaurant, managed both front of the house and back of the house personel
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.

Bartender & Shift Lead

Red Robin
05.2016 - 09.2021
  • Company Overview: Red Robin is a large chain burger house and bar.
  • Oversaw bar operations, ensuring compliance with health and safety regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Education

Study Program

Institution/Place of Education

Associate of Applied Science - AA ACED Addiction Counseling/psychology

Clark Community College
Vancouver,wa
09-2022

High School Diploma -

Fort Vancouver High School
Vancouver, WA
09-2003

Skills

  • Customer Service
  • Bartending
  • Food & Beverage
  • Invetory Management
  • Mixology
  • Product Knowledge
  • Skill

Certification

Certificate Name

LANGUAGES

Language
Full Professional Proficiency

Hobbies and Interests

Interest

Awards

Title/Award Name, Name of the institution that issued/awarded it

Affiliations

Organization Name

SUPPORTED CAUSES

Cause

Timeline

General Store Manager

Papa Murphys
05.2022 - 05.2023

Department Manager

Bufallo Wild Wings
12.2021 - 02.2025

Lead Bartender

Georgies Garage and Grill
09.2021 - 11.2021

Bartender & Shift Lead

Red Robin
05.2016 - 09.2021

Study Program

Institution/Place of Education

Associate of Applied Science - AA ACED Addiction Counseling/psychology

Clark Community College

High School Diploma -

Fort Vancouver High School

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