Deborah McMillan
Byron Center
Summary
Dynamic Test Center Manager at Pearson VUE with a proven track record in enhancing test delivery efficiency and candidate satisfaction. Skilled in security protocols and scheduling coordination, I successfully trained and mentored staff, fostering a collaborative environment that optimized resource utilization and minimized downtime.
Overview
11
11
years of professional experience
Work History
Test Center Manager
Pearson VUE
04.2015 - Current
- Oversaw daily operations of test center, ensuring compliance with Pearson VUE standards.
- Trained and mentored staff, fostering a collaborative and efficient work environment.
- Implemented process improvements to enhance test delivery efficiency and candidate experience.
- Coordinated scheduling of testing resources, optimizing utilization and minimizing downtime.
Education
Associate of Arts - Paralegal
Davenport University
Grand Rapids, MI05-1994
Skills
- Security protocols
- Scheduling coordination
- Facility maintenance
- Test administration
Timeline
Test Center Manager
Pearson VUE
04.2015 - Current
Associate of Arts - Paralegal
Davenport University