Debbie Osorio
Tampa,FL
Summary
Results-driven property management professional with over 10 years of experience in community operations and financial oversight. Achieved significant occupancy growth and consistently exceeded revenue targets, recognized with the Award of Excellence. Expertise in team leadership and operational efficiency, focusing on innovation and resident satisfaction.
Overview
13
13
years of professional experience
Work History
Business Manager
Olympus Property
Tampa, FL
09.2024 - Current
- Managed daily operations for a 318-unit Class A community in Citrus Park Tampa, supervising a team of six across both office and maintenance departments.
- Conducted property inspections to ensure curb appeal, safety standards, and operational compliance.
- Oversaw property budgets and controlled expenses for financials.
- Coordinated vendor contracts, managed VendorCafe portal and maintained strong relationships with service providers.
- Developed budgets for properties and monitored expenses effectively.
- Submit capital expense requests, oversee and submit WTN’s/Purchase orders for vendors and financials oversight.
- Prepared monthly reports detailing financial performance data such as revenue growth, variance reporting, monthly accrual and prelims.
- Maintained timesheets and payroll through UKG as well as new hire onboarding.
- Worked closely with LivCor asset management client (BlackStone ownership) to align with property and business goals.
Community Manager
BH Management
Tampa, FL
10.2022 - 09.2024
- Manage day-to-day operations of 3 BTR “build to rent,” communities averaging 80-120 residential homes.
- Market available units and place them on Rently for self guided tours.
- Develop and implement property budgets, monitor expenses, and ensure financial goals are met.
- Collaborate with property asset management/ownership Fundrise to ensure goals were met.
- Exercised direct supervision over property staff of maintenance and leasing.
- Prepared Annual Budget for the following year.
- Maintain records of community such as Rent-roll, delinquency reports, move in and move outs.
- Approve and monitor PO's, invoices with GL Codes and descriptions and ensure they are attached to the correct unit/home.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred and net operating income "NOI" overview.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Property Manager
WF Investments
Remote
01.2021 - 03.2023
- Managed AME (Account Month End) close, ensuring timely and accurate financial reporting.
- Prepared and analyzed variance reports, providing clear explanations to ownership and regional leadership.
- Managed purchase orders, invoicing, and all expenses for the asset.
- Produced financial reporting for prelims and reclasses, ensuring accurate coding and compliance with accounting standards.
- Maintained financial reports, budgets, and monitored expenses for operational efficiency, including.
- Advised direct owner on potential improvements or investments that could increase the value of their property.
- Led and developed the onsite team, overseeing both office and maintenance staff.
- Oversaw lease agreements and ensured proper documentation was maintained.
- Implemented marketing strategies with marketing team.
Property Manager
Accolade Property Management
Tarpon Springs, FL
11.2017 - 07.2020
- Assistant manager, promoted to property manager.
- Collected rent and delinquency, secured bank deposits, processed apartment security deposits and managed accurate application files.
- Coordinated apartment make-ready process.
- Re-certification process for LIHTC, Section 8 and HUD units.
- Determined if applicants met eligibility for public assistance program such as low income tax credit and HUD.
- Conducted all unit inspections for move in, section 8 renewals and violations.
- Managed all vendor bids for repairs and property use.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Processed evictions and maintained delinquency.
- Monitor and prepare evictions, delinquency accounts and collections.
- Prepared Annual Budget for the following year.
- Used Paylocity system to approve and review payroll time.
- Maintain records of community such as rentroll, delinquency reports, move in and move outs.
- Submit, Approve and Monitor invoices.
Leasing Consultant
Insula Properties
Clearwater, FL
10.2015 - 11.2017
Leasing Consultant
The Wilson Company
Brandon, FL
01.2013 - 10.2015
Skills
- Knowledge of Onesite, Yardi, and Resman software
- Bilingual communication
- Vendor management
- Marketing strategy development
- Team leadership
- Budget oversight
- Fair housing compliance
- Lease administration
- Client and owner relations
Timeline
Business Manager
Olympus Property
09.2024 - Current
Community Manager
BH Management
10.2022 - 09.2024
Property Manager
WF Investments
01.2021 - 03.2023
Property Manager
Accolade Property Management
11.2017 - 07.2020
Leasing Consultant
Insula Properties
10.2015 - 11.2017
Leasing Consultant
The Wilson Company
01.2013 - 10.2015