Sharp and Energetic Consultant with laser-like focus on marketing and providing customer satisfaction. Exceptional scheduler with expertise in time management. Career success in travel and hospitality for private, global and corporate customers.
Overview
19
19
years of professional experience
Work History
Sales Representative
Rodan and Fields
St. George, Utah
03.2015 - Current
Increased sales by offering advice on purchases and promoting additional products.
Retained excellent client satisfaction ratings through outstanding service delivery.
Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Travel Advisor
Del Sol
Salt Lake City, Utah
12.2018 - 11.2019
Researched travel and airfare options and to best meet client expectations.
Resolved travel problems, processed complaints, and issued refunds to maintain customer satisfaction.
Provided travel brochures and publications to build relationships, drive more traffic and bookings, and showcase expertise.
Board Member and Team Leader
Ordinary Hero
Nashville , Tennessee
07.2011 - 05.2018
Organized and led more than 20 humanitarian trips to Ethiopia and Haiti with large teams of volunteers.
Mentored and guided employees to foster proper completion of assigned duties while traveling and serving.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Board Member and Team Lead
Korah Kids
Saint George, Utah
05.2018 - Current
Coordinated itineraries for a large number of humanitarian team trips to Ethiopia and Haiti.
Served as advocate and ambassador for organization by fully engaging, identifying and securing resources and partnerships to advance mission.
Researched potential local, regional and national funders and assisted in relationship building.