Deborah Turner
SUWANEE,Georgia
Summary
Proven track record in classroom management and organizational abilities, demonstrated through impactful roles at Gwinnett County Schools and USPS. Excelled in relationship building, supervising up to 40 employees, and enhancing student engagement. Achieved a throughput of 13,500 pieces of mail per hour, showcasing adaptability and effective communication skills.
I'm looking for something that is part-time working from home. Maybe in the healthcare system.
Overview
38
38
years of professional experience
Work History
Substitute Teacher
Gwinnett County Schools
10.2023 - 04.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
Appointment Scheduler
Cyber World Electronic
08.2021 - 06.2022
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Answered phone calls and answered questions from potential customers.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Acted as first point of contact and set appointments for prospective clients.
Mail Handler
United States Postal Service, USPS
08.1986 - 04.2016
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Supervised a group of employees in the distribution operations activities.
- Monitored 20-40 employees' Time, Attendance, and Performance.
- Scheduled and assigned work evaluated workload and determined priorities to accommodated changing operational conditions.
- On-Job-Instructor trained 50-60 employees how to prep mail for the Automated Flat Sorter Machines to receive a throughput of 13,500 pieces of mail per hour.
Education
No Degree - Doctor of Philosophy in Community Health
Walden University
Minneapolis, MN09.2030
Master of Arts - Organizational Leadership
Shorter University
Rome, GA06.2011
Skills
- Classroom Management
- Adaptable
- Relationship building and management
- Student Engagement
- Positive Reinforcement
- Organizational abilities
- Group and individual instruction
- Verbal and written communication
- Safety awareness
- Health and Safety Knowledge
- Organization and Planning
Timeline
Substitute Teacher
Gwinnett County Schools
10.2023 - 04.2024
Appointment Scheduler
Cyber World Electronic
08.2021 - 06.2022
Mail Handler
United States Postal Service, USPS
08.1986 - 04.2016
No Degree - Doctor of Philosophy in Community Health
Walden University
Master of Arts - Organizational Leadership
Shorter University